Axmonkey Posted April 29, 2009 Share Posted April 29, 2009 When I start the Anti-Malware Toolkit I get the error: "Configuration system failed to initialize" Then the program will start, but there's no info in the packages area.... I was running an older version, so I updated to the newest, same thing. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted April 29, 2009 Administrator Share Posted April 29, 2009 Welcome to Lunarsoft Axmonkey. Can you post the details from the error please? Also let us know what .NET Framework you're using. Link to comment Share on other sites More sharing options...
Axmonkey Posted April 30, 2009 Author Share Posted April 30, 2009 Details hmm...there's not too many really. Double click Icon, Box pops up with the error text, a red circle with a white X in it, and OK button, and the window title is "Anti-Malware Toolkit". I press OK and the toolkit starts, but the drop down and all the boxes are blank except for "Download Path" . As for .net, 1.1, 2.0 SP2, 3.0 SP2 and 3.5 SP1 Link to comment Share on other sites More sharing options...
Administrator Tarun Posted May 1, 2009 Administrator Share Posted May 1, 2009 Next time you have an error, in the screen you described hit Details and copy the text to here. It'll look like: Link to comment Share on other sites More sharing options...
Axmonkey Posted May 2, 2009 Author Share Posted May 2, 2009 Attached are the screens I get.... Link to comment Share on other sites More sharing options...
Capman Posted May 3, 2009 Share Posted May 3, 2009 Looks to me like you are either trying to use the program whilst offline or something is blocking it from accessing the internet, such as a firewall. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted May 3, 2009 Administrator Share Posted May 3, 2009 I'm currently working on improving the error handling system, which will be out in 1.10 and 1.11. As Capman mentioned, if you're using a firewall make sure AMT has access to the Internet. Do you continue to get the error if you hit F5 once that main program has loaded? Have you tried doing a clean install of the toolkit? Link to comment Share on other sites More sharing options...
Axmonkey Posted May 9, 2009 Author Share Posted May 9, 2009 Turned FW off, no luck. No go on F5 either, same box pops up. I'm going to try a re-install of .net and see what happens. Thanks for the help, I'll let ya know what happens. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted May 9, 2009 Administrator Share Posted May 9, 2009 A new version of AMT will be out soon. It'll have improved error handling with some better details. Link to comment Share on other sites More sharing options...
greenknight Posted May 10, 2009 Share Posted May 10, 2009 Turning the firewall "off" is not the right approach - often you're just turning off the user interface, the firewall continues to block stuff. What firewall are you using? Link to comment Share on other sites More sharing options...
hunter0512 Posted May 14, 2009 Share Posted May 14, 2009 Axmonkey, I had the same problem ... I racked my brain for a bit and figured it out, well the fix to my problem that is. Do you connect through a proxy server, here at my work we do, once I made the necessary changes in IE everything was ok. Hope this helps, Hunter Link to comment Share on other sites More sharing options...
Solution Synapse Posted May 15, 2009 Solution Share Posted May 15, 2009 i think hunter0512 nailed it. more then likely you connect through a proxy normally, in which case it can't access lunarsoft.net for the applications file. if this is the case, i'll see about coding in a command line argument or proxy-config gui form for people depending upon what Tarun decides. Currently i'm fine tuning the code for operating system and architecture detection. but if entering in the proxy information fixes it i'll see if i can code it before 1.10's release.. Link to comment Share on other sites More sharing options...
hunter0512 Posted May 15, 2009 Share Posted May 15, 2009 Synapse, That's what I thought the problem was. I tried it here at work and that did correct the issue. Tarun and everyone involved; thanks for a great program, let me know if there is anything I can do to help. Hunter Link to comment Share on other sites More sharing options...
Synapse Posted May 16, 2009 Share Posted May 16, 2009 Synapse, That's what I thought the problem was. I tried it here at work and that did correct the issue. Tarun and everyone involved; thanks for a great program, let me know if there is anything I can do to help. Hunter thanks for the reply and glad that solved it. The code we're currently uses inherits the proxy settings from IE, which is why changing the proxy info for IE fixes it.. I'm currently fine-tuning the proxy stuff to get it working completely so it will be in a future release. Just gotta work out the bugs. Link to comment Share on other sites More sharing options...
Axmonkey Posted May 19, 2009 Author Share Posted May 19, 2009 Turning the firewall "off" is not the right approach - often you're just turning off the user interface, the firewall continues to block stuff. What firewall are you using? I'm using zonealarm and the toolkit is allowed to access to the "trusted" and "internet" zones. I'm a fairly competent user so disabling a firewall is not a problem. This is a home PC, and there's no proxy defined in IE, not that I use it. Unfortunately I've been a bit busy lately and haven't had a chance to mess with .net. Link to comment Share on other sites More sharing options...
greenknight Posted May 19, 2009 Share Posted May 19, 2009 Ok; probably not a firewall problem then. My reaction was influenced by the dozens of posts I've seen on the Firefox forums, where perplexed users said "I turned off the firewall, but it still doesn't work". Just wanted to make sure you weren't making the same mistake - apparently you're not. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted May 19, 2009 Administrator Share Posted May 19, 2009 Turning the firewall "off" is not the right approach - often you're just turning off the user interface, the firewall continues to block stuff. What firewall are you using? I'm using zonealarm and the toolkit is allowed to access to the "trusted" and "internet" zones. I'm a fairly competent user so disabling a firewall is not a problem. This is a home PC, and there's no proxy defined in IE, not that I use it. Unfortunately I've been a bit busy lately and haven't had a chance to mess with .net. Okay since it's not an issue with your firewall and you're not running through a proxy, have you checked your AMT settings? Perhaps you have Use Proxy checked? Link to comment Share on other sites More sharing options...
Axmonkey Posted May 20, 2009 Author Share Posted May 20, 2009 Nope nothing checked in the settings except "check for updates" Loaded the new version. Now I get some additional text in that error box. "An error occurred parsing the XML:" next line " Configuration system failed to initialize" settings.xml exists in the toolkit folder with the text below. Hmm do you think something is blocking the XML code from executing? When I double click on it, IE is gives one of those gold bars about "it's restricting this file from showing active content". I'm using IE 6 BTW. <?xml version="1.0" encoding="UTF-8"?> <settings> <Program> <UseCategories>False</UseCategories> <SaveDownPath>False</SaveDownPath> <DownloadPath> </DownloadPath> <OpenDownFolder>False</OpenDownFolder> <AutoUpdate>True</AutoUpdate> </Program> <Proxy> <UseProxy>False</UseProxy> <ProxyAddress> </ProxyAddress> <ProxyPort> </ProxyPort> <ProxyAuth>False</ProxyAuth> <ProxyUsername> </ProxyUsername> <ProxyPassword> </ProxyPassword> </Proxy> </settings> Link to comment Share on other sites More sharing options...
Administrator Tarun Posted May 20, 2009 Administrator Share Posted May 20, 2009 I'd recommend trying to reset your IE settings to default for IE6, and you also need to update to IE8. :D Link to comment Share on other sites More sharing options...
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