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chanetg

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Posts posted by chanetg

  1. Thanks, but I still get the following whenever I run CC cleaner and then run the registry cleaner this always comes up

    missing shared DLL C:windows system 32macromed flash flashutil 9b.exe HKLMSOFTWAREWINDOWSCURRENTVERSIONSHARED dll

    missing shared DLL C: windowssystem32macromedflashflash9b.ocx HKLMSOFTWAREWINDOWSCURRENTVERSIONSHARED dll

    Would you know what is causing this?

  2. Hi Tarun,

    I followed your advice and ran Mcafee uninstaller from Anti-malware toolkit and unfortunately it didn't seem to work this is what I got:

    NFO Product McProxy to be removed from system.

    INFO Product MHN to be removed from system.

    INFO Product MNA to be removed from system.

    INFO Product MOBK to be removed from system.

    INFO Product MPFP to be removed from system.

    INFO Product MPFPCU to be removed from system.

    INFO Product MPS to be removed from system.

    INFO Product SHRED to be removed from system.

    INFO Product MPSCU to be removed from system.

    INFO Product MQC to be removed from system.

    INFO Product MQCCU to be removed from system.

    INFO Product MSAD to be removed from system.

    INFO Product MSHR to be removed from system.

    INFO Product MSK to be removed from system.

    INFO Product MSKCU to be removed from system.

    INFO Product MWL to be removed from system.

    INFO Product NMC to be removed from system.

    INFO Product RedirSvc to be removed from system.

    INFO Product VS to be removed from system.

    INFO Product MSC to be removed from system.

    ERROR Internal Error

    INFO Task Scheduler service started.

    WINERR IPersistFile::Save() failed. Error: 0x80070005

    FAIL Error while running cleanup using Task Scheduler.

    MCAFEE CLEANUP

    May 04, 2012 12:58:41

    INFO Silent mode activated.

    INFO Cleanup will be scheduled and run.

    INFO Product Auth to be removed from system.

    INFO Product EMproxy to be removed from system.

    INFO Product FWdiver to be removed from system.

    INFO Product McSvcHost to be removed from system.

    INFO Product HW to be removed from system.

    INFO Product MAS to be removed from system.

    INFO Product MAT to be removed from system.

    INFO Product MBK to be removed from system.

    INFO Product MCPR to be removed from system.

    INFO Product McProxy to be removed from system.

    INFO Product MHN to be removed from system.

    INFO Product MNA to be removed from system.

    INFO Product MOBK to be removed from system.

    INFO Product MPFP to be removed from system.

    INFO Product MPFPCU to be removed from system.

    INFO Product MPS to be removed from system.

    INFO Product SHRED to be removed from system.

    INFO Product MPSCU to be removed from system.

    INFO Product MQC to be removed from system.

    INFO Product MQCCU to be removed from system.

    INFO Product MSAD to be removed from system.

    INFO Product MSHR to be removed from system.

    INFO Product MSK to be removed from system.

    INFO Product MSKCU to be removed from system.

    INFO Product MWL to be removed from system.

    INFO Product NMC to be removed from system.

    INFO Product RedirSvc to be removed from system.

    INFO Product VS to be removed from system.

    INFO Product MSC to be removed from system.

    ERROR Internal Error

    INFO Task Scheduler service started.

    WINERR IPersistFile::Save() failed. Error: 0x80070005

    FAIL Error while running cleanup using Task Scheduler.

  3. As far as MSE I had it on the computer ever since I own the computer and then suddenly my computer started freezing and it kept on telling me your not protected and so I emailed MSE and they gave me detailed instructions on how to uninstall it and reinstall it and nothing worked so I got fed up and found avast which has really good ratings and have not problems with it.

  4. Where can I get the program and the reason I installed Avast was bec. MSE was giving me major problems and it stopped working.

    Also why am I getting the missing DLL system32/ macromed/ flashutil/9b message over & over again? Any idea?

    Thanks

  5. Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 6:42:33 PM, on 4/22/2012

    Platform: Windows Vista SP2 (WinNT 6.00.1906)

    MSIE: Internet Explorer v9.00 (9.00.8112.16421)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

    C:\Program Files\Dell Support Center\bin\sprtcmd.exe

    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Program Files\IDriveWindows\idwbg_500.exe

    C:\Program Files\IDriveWindows\idwmonitor.exe

    C:\Program Files\AVAST Software\Avast\AvastUI.exe

    C:\Program Files\Common Files\Java\Java Update\jusched.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

    C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\CCleaner\CCleaner.exe

    C:\Program Files\IDriveWindows\idw_web.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    c:\Users\Mommy\Desktop\Download\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylo...0000024e802bd69

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USSMB/1

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O2 - BHO: Javaâ„¢ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

    O2 - BHO: DVDVideoSoftTB - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll

    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

    O2 - BHO: Javaâ„¢ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

    O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll

    O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll

    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

    O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe

    O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

    O4 - HKLM\..\Run: [iDrive Background process] "C:\Program Files\IDriveWindows\idwbg_500.exe"

    O4 - HKLM\..\Run: [iDrive Monitor] "C:\Program Files\IDriveWindows\idwmonitor.exe" Min

    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKCU\..\Run: [Google Update] "C:\Users\Mommy\AppData\Local\Google\Update\GoogleUpdate.exe" /c

    O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

    O4 - HKCU\..\Run: [iDrive Background process] "C:\Program Files\IDriveWindows\idwbg_500.exe"

    O4 - HKCU\..\Run: [iDrive Monitor] "C:\Program Files\IDriveWindows\idwmonitor.exe" Min

    O4 - HKCU\..\Run: [iBWIN] "C:\Program Files\IDriveWindo

    O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [Google Update] "C:\Users\Mommy\AppData\Local\Google\Update\GoogleUpdate.exe" /c (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [iDrive Background process] "C:\Program Files\IDriveWindows\idwbg_500.exe" (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [iDrive Monitor] "C:\Program Files\IDriveWindows\idwmonitor.exe" Min (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [iBWIN] "C:\Program Files\IDriveWindo (User '?')

    O4 - HKUS\S-1-5-21-3245235309-2918058011-2117429110-1003\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (User '?')

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O15 - Trusted Zone: http://*.mcafee.com (HKLM)

    O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

    O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)

    O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)

    O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)

    O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

    O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)

    O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Unknown owner - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe

    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

    O23 - Service: Google Update Service (gupdate1ca4b87bdee89e1) (gupdate1ca4b87bdee89e1) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

    O23 - Service: IDriveService - Unknown owner - C:\Program Files\IDriveWindows\idwservice_500.exe

    O23 - Service: IDWAdmin - Unknown owner - C:\Program Files\IDriveWindows\idwadminsrv.exe

    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe

    --

    End of file - 11137 bytes

    I'm sure there must be stuff on my computer I need to get rid of whenever my computer freezes and I run CC cleaner I clean it and then run the registry and I always get missing dll/macromed/system32/flash/flashutili/9b something like that and I fix it and the computer runs ok for a while and then it just happens again is there a way to fix this?

    Thank you

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