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tja

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About tja

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    Lunar Newbie

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  1. tja

    Dial-a-fix problem

    OK. I did that. Then I opened dial-a-fix & when it asked me to insert a CD, I clicked "browse" and navigated to that folder (ie7setup). During the browse, the browse box has "open" as the only option. When selected, the only file that shows in ie7setup is a folder named "update". If I highlight and "open", it just ends up a blank screen and a dead end - can't proceed with dial-a-fix. BTW: I appreciate your help. Oh, I also deleted/shredded the download of IE7 I did and started over to make sure that I followed the instructions you gave above. Same thing happens. HELP!
  2. tja

    Dial-a-fix problem

    OK. I did that. Then I opened dial-a-fix & when it asked me to insert a CD, I clicked "browse" and navigated to that folder (ie7setup). During the browse, the browse box has "open" as the only option. When selected, the only file that shows in ie7setup is a folder named "update". If I highlight and "open", it just ends up a blank screen and a dead end - can't proceed with dial-a-fix. BTW: I appreciate your help. I am leaving shortly to visit family for the weekend. I won't be able to access my computer for your suggested actions until Sun. evening or Mon. - so, I'm not ignoring and not unappreciative. Thanks again!
  3. tja

    Dial-a-fix problem

    Thanks...I've been working with someone with Tech Support Guy (because of malware issues) and my IE 7 was obviously corrupted. During the process, she advised me not to download anything. She advised the dial-a-fix download with instructions, but I get to that point where it asks me to install the CD Rom for XP, which I don't have. I probably shouldn't be downloading anything else until advised there. Besides, I don't know how to do what you suggested ("point the repair to the directory you created for IE's offline install). I'm not that computer savvy. I just thought that maybe I could do something with dial-a-fix so that it would go online and use a download for IE 7. Oh well...
  4. I've been advised to use dial-a-fix to "repair/install" IE. When I run dial-a-fix, it asks me to insert the CD Rom for Windows XP Home Edition. I don't have one - the computer came already loaded with it - don't even know if I got a CD of XP with it. Is there another option?
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