Guest TSLtrek Posted June 30, 2009 Share Posted June 30, 2009 Hi, DAF gives me this error when I try to run WU/WUAU...I am trying to resolve the 0x8024001E error I get when I try to use microsoft update. DAF error "Access violation at address 77C0154D in module version.dll. Read of address 00000004". It stops on "registering msxml4.dll". Here is my HIJackThis file...thanks! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:00:15 AM, on 6/30/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\UltraVNC\WinVNC.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\UltraVNC\WinVNC.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\system32\VTtrayp.exe C:\Program Files\Canon\MyPrinter\BJMyPrt.exe C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Documents and Settings\Terry\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - Global Startup: VPN Client.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://sys.us.shuttle.com O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1225511764421 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe O23 - Service: Viewpoint Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 6920 bytes Link to comment Share on other sites More sharing options...
Administrator Tarun Posted June 30, 2009 Administrator Share Posted June 30, 2009 Uninstall Viewpoint and also I'd recommend switching from AVG to avast. If you're still having issues fixing Windows Update, run ResetWindowsUpdate from Microsoft. Link to comment Share on other sites More sharing options...
Guest TSLtrek Posted June 30, 2009 Share Posted June 30, 2009 No change...any other ideas? thanks. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted June 30, 2009 Administrator Share Posted June 30, 2009 Did you try Aggressive Mode in ResetWU? Link to comment Share on other sites More sharing options...
Guest Guest Posted June 30, 2009 Share Posted June 30, 2009 Did you try Aggressive Mode in ResetWU? yes...twice. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted June 30, 2009 Administrator Share Posted June 30, 2009 Try rerunning Dial-a-fix and check all boxes. Link to comment Share on other sites More sharing options...
Guest TSLtrek Posted June 30, 2009 Share Posted June 30, 2009 Still get this....DAF error "Access violation at address 77C0154D in module version.dll. Read of address 00000004". It stops on "registering msxml4.dll". Link to comment Share on other sites More sharing options...
Administrator Tarun Posted June 30, 2009 Administrator Share Posted June 30, 2009 Reinstalling MSXML 4 (SP2) should help. Link to comment Share on other sites More sharing options...
Guest TSLtrek Posted June 30, 2009 Share Posted June 30, 2009 no effect...same error Link to comment Share on other sites More sharing options...
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