bwaise Posted April 27, 2010 Share Posted April 27, 2010 Hi all, can someone please have a read of the following and tell me if they can see why KB921566 won't install? I've had the problem lingering for about a year and am tired of the update icon lingering in the bottom of the screen. 11:57:27 AM | Dial-a-fix was unable to determine your version of Internet Explorer Notes about this log: 1) "->" denotes an external command being executed, and "-> (number)" indicates the return code from the previous command 2) Not all external command return codes are accurate, or useful 3) Sometimes commands return 0 (no error) even when they fail or crash 4) If an error occurs while registering an object, please send an email to: dial-a-fix@DjLizard.net and include a copy of this log DAF version: v0.60.0.24 --- System info --- OS: Microsoft Windows XP Service Pack 3 IE version: 8.0.6001.18702 MPC: 76487-OEM CPU: Intel(R) Pentium(R) M processor 1.86GHz (~1860MHz) BIOS: 12/12/2008 Memory (approx): 502MB Uptime: 0 hour(s) Current directory: C:\Documents and Settings\user\Desktop\Dial-a-fix-v0.60.0.24 --- 27/04/2010 11:57:27 AM -- Dial-a-fix : [v0.60.0.24] -- started 11:57:27 AM | Policy scan started 11:57:27 AM | Policy scan ended - no restrictive policies were found --- Flush SoftwareDistribution --- --- Emptying temp folders --- 12:21:18 PM | Deleting C:\Documents and Settings\user\Local Settings\Temp... 12:21:18 PM | C:\Documents and Settings\user\Local Settings\Temp could not be completely emptied, please reboot and try again 12:21:18 PM | Deleting C:\WINDOWS\temp... 12:21:21 PM | C:\WINDOWS\temp could not be completely emptied, please reboot and try again 12:21:21 PM | Deleting C:\DOCUME~1\user\LOCALS~1\Temp... 12:21:21 PM | Re-created directory C:\DOCUME~1\user\LOCALS~1\Temp --- MSI --- 12:21:58 PM | Registered: C:\WINDOWS\system32\msi.dll --- Windows Update --- --- Registration: Windows Update/Automatic Update DLLs --- 12:22:07 PM | Unregistered: C:\WINDOWS\system32\msxml.dll 12:22:07 PM | Registered: C:\WINDOWS\system32\msxml.dll 12:22:07 PM | Unregistered: C:\WINDOWS\system32\msxml2.dll 12:22:07 PM | Registered: C:\WINDOWS\system32\msxml2.dll 12:22:10 PM | Unregistered: C:\WINDOWS\system32\msxml3.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\msxml3.dll 12:22:11 PM | Unregistered: C:\WINDOWS\system32\msxml4.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\msxml4.dll 12:22:11 PM | Unregistered: C:\WINDOWS\system32\qmgr.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\qmgr.dll 12:22:11 PM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\qmgrprxy.dll 12:22:11 PM | Unregistered: C:\WINDOWS\system32\muweb.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\muweb.dll 12:22:11 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll 12:22:11 PM | Registered: C:\WINDOWS\system32\winhttp.dll 12:22:12 PM | Registered: C:\WINDOWS\system32\wuapi.dll 12:22:12 PM | Unregistered: C:\WINDOWS\system32\wuaueng.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wuaueng.dll 12:22:13 PM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wuaueng1.dll 12:22:13 PM | Unregistered: C:\WINDOWS\system32\wucltui.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wucltui.dll 12:22:13 PM | Unregistered: C:\WINDOWS\system32\wups.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wups.dll 12:22:13 PM | Unregistered: C:\WINDOWS\system32\wups2.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wups2.dll 12:22:13 PM | Unregistered: C:\WINDOWS\system32\wuweb.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\wuweb.dll 12:22:13 PM | Registered: C:\WINDOWS\system32\ole32.dll --- SSL/HTTPS/Cryptography --- 12:22:23 PM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2' --- Registration: SSL/HTTPS/Cryptography --- 12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll 12:22:27 PM | Registered: C:\WINDOWS\system32\cryptdlg.dll 12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptui.dll 12:22:27 PM | Registered: C:\WINDOWS\system32\cryptui.dll 12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptext.dll 12:22:27 PM | Registered: C:\WINDOWS\system32\cryptext.dll 12:22:27 PM | Unregistered: C:\WINDOWS\system32\dssenh.dll 12:22:27 PM | Registered: C:\WINDOWS\system32\dssenh.dll 12:22:27 PM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll 12:22:27 PM | Registered: C:\WINDOWS\system32\gpkcsp.dll 12:22:28 PM | Unregistered: C:\WINDOWS\system32\initpki.dll 12:23:29 PM | Registered: C:\WINDOWS\system32\initpki.dll 12:23:29 PM | Unregistered: C:\WINDOWS\system32\licdll.dll 12:23:29 PM | Registered: C:\WINDOWS\system32\licdll.dll 12:23:30 PM | Unregistered: C:\WINDOWS\system32\mssign32.dll 12:23:30 PM | Registered: C:\WINDOWS\system32\mssign32.dll 12:23:30 PM | Unregistered: C:\WINDOWS\system32\mssip32.dll 12:23:30 PM | Registered: C:\WINDOWS\system32\mssip32.dll 12:23:30 PM | Unregistered: C:\WINDOWS\system32\scardssp.dll 12:23:30 PM | Registered: C:\WINDOWS\system32\scardssp.dll 12:23:30 PM | Unregistered: C:\WINDOWS\system32\sccbase.dll 12:23:30 PM | Registered: C:\WINDOWS\system32\sccbase.dll 12:23:30 PM | Unregistered: C:\WINDOWS\system32\scecli.dll 12:23:31 PM | Registered: C:\WINDOWS\system32\scecli.dll 12:23:31 PM | Unregistered: C:\WINDOWS\system32\softpub.dll 12:23:31 PM | Registered: C:\WINDOWS\system32\softpub.dll 12:23:31 PM | Unregistered: C:\WINDOWS\system32\slbcsp.dll 12:23:31 PM | Registered: C:\WINDOWS\system32\slbcsp.dll 12:23:31 PM | Unregistered: C:\WINDOWS\system32\regwizc.dll 12:23:31 PM | Registered: C:\WINDOWS\system32\regwizc.dll 12:23:31 PM | Unregistered: C:\WINDOWS\system32\rsaenh.dll 12:23:31 PM | Registered: C:\WINDOWS\system32\rsaenh.dll 12:23:31 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll 12:23:32 PM | Registered: C:\WINDOWS\system32\winhttp.dll 12:23:32 PM | Unregistered: C:\WINDOWS\system32\wintrust.dll 12:23:32 PM | Registered: C:\WINDOWS\system32\wintrust.dll --- Registration: ActiveX controls/codecs --- 12:23:32 PM | Registered: C:\WINDOWS\system32\acelpdec.ax 12:23:32 PM | Registered: C:\WINDOWS\system32\actxprxy.dll 12:23:32 PM | Registered: C:\WINDOWS\system32\asctrls.ocx 12:23:33 PM | Registered: C:\WINDOWS\system32\daxctle.ocx 12:23:33 PM | Registered: C:\WINDOWS\system32\hhctrl.ocx 12:23:33 PM | Registered: C:\WINDOWS\system32\l3codecx.ax 12:23:33 PM | Registered: C:\WINDOWS\system32\licmgr10.dll 12:23:33 PM | Registered: C:\WINDOWS\system32\mpg4ds32.ax 12:23:35 PM | Registered: C:\WINDOWS\system32\msdxm.ocx 12:23:35 PM | Registered: C:\WINDOWS\system32\proctexe.ocx 12:23:35 PM | Registered: C:\WINDOWS\system32\tdc.ocx 12:23:35 PM | Registered: C:\WINDOWS\system32\wshom.ocx --- Registration: Control Panel applets --- 12:23:35 PM | DllInstalled: C:\WINDOWS\system32\inetcpl.cpl 12:23:36 PM | DllInstalled: C:\WINDOWS\system32\appwiz.cpl 12:23:36 PM | Registered: C:\WINDOWS\system32\appwiz.cpl 12:23:36 PM | DllInstalled: C:\WINDOWS\system32\nusrmgr.cpl 12:23:36 PM | Registered: C:\WINDOWS\system32\nusrmgr.cpl --- Registration: Direct[X|Draw|Show|Media] --- 12:23:36 PM | Registered: C:\WINDOWS\system32\quartz.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\danim.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dmscript.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dmstyle.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dxmasf.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dxtmsft.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dxtrans.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\sbe.dll --- Registration: Programming cores/runtimes --- 12:23:37 PM | Registered: C:\WINDOWS\system32\atl.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\corpol.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\jscript.dll 12:23:37 PM | Registered: C:\WINDOWS\system32\dispex.dll 12:23:38 PM | Registered: C:\WINDOWS\system32\scrrun.dll 12:23:38 PM | Registered: C:\WINDOWS\system32\scrobj.dll 12:23:38 PM | Registered: C:\WINDOWS\system32\vbscript.dll 12:23:38 PM | Registered: C:\WINDOWS\system32\wshext.dll --- Registration: Explorer/IE/OE/shell/WMP --- 12:23:38 PM | Registered: C:\WINDOWS\system32\activeds.dll 12:23:38 PM | Registered: C:\WINDOWS\system32\audiodev.dll 12:23:39 PM | DllInstalled: C:\WINDOWS\system32\browseui.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\browseui.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\browsewm.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\cabview.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\cdfview.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\clbcatex.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\clbcatq.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\comcat.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\cscui.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\credui.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\datime.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\devmgr.dll 12:23:39 PM | Registered: C:\WINDOWS\system32\dfsshlex.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dmdlgs.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dmdskmgr.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dmloader.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dmocx.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dmview.ocx 12:23:40 PM | DllInstalled: C:\WINDOWS\system32\dsuiext.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dsuiext.dll 12:23:40 PM | DllInstalled: C:\WINDOWS\system32\dsquery.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dsquery.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\dskquoui.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\els.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\es.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\fontext.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\hlink.dll 12:23:40 PM | Registered: C:\WINDOWS\system32\hnetcfg.dll 12:23:41 PM | Registered: C:\WINDOWS\system32\iedkcs32.dll 12:23:41 PM | Registered: C:\WINDOWS\system32\iepeers.dll 12:23:41 PM | Error 127: C:\WINDOWS\system32\iesetup.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:24:47 PM | Error 127: C:\WINDOWS\system32\iesetup.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702 12:24:50 PM | Registered: C:\WINDOWS\system32\ils.dll 12:24:50 PM | Error 127: C:\WINDOWS\system32\imgutil.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:24:52 PM | Registered: C:\WINDOWS\system32\inetcfg.dll 12:24:52 PM | Registered: C:\WINDOWS\system32\inetcomm.dll 12:24:52 PM | Error 127: C:\WINDOWS\system32\inseng.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:24:54 PM | Error 127: C:\WINDOWS\system32\inseng.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702 12:24:55 PM | Registered: C:\WINDOWS\system32\laprxy.dll 12:24:56 PM | Registered: C:\WINDOWS\system32\lmrt.dll 12:24:56 PM | Registered: C:\WINDOWS\system32\mlang.dll 12:24:56 PM | Registered: C:\WINDOWS\system32\mmcndmgr.dll 12:24:56 PM | Registered: C:\WINDOWS\system32\mmcshext.dll 12:24:57 PM | Registered: C:\WINDOWS\system32\mscoree.dll 12:24:57 PM | Error 127: C:\WINDOWS\system32\mshtml.dll is not registerable or the file is corrupted. Version: 8.00.6001.18904 12:24:58 PM | Error 127: C:\WINDOWS\system32\mshtml.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18904 12:24:59 PM | Registered: C:\WINDOWS\system32\mshtmled.dll 12:25:00 PM | Registered: C:\WINDOWS\system32\msieftp.dll 12:25:00 PM | Registered: C:\WINDOWS\system32\msoeacct.dll 12:25:00 PM | Registered: C:\WINDOWS\system32\msr2c.dll 12:25:00 PM | Error 127: C:\WINDOWS\system32\msrating.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:25:01 PM | DllInstalled: C:\WINDOWS\system32\mydocs.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\mydocs.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\mstime.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\netcfgx.dll 12:25:01 PM | DllInstalled: C:\WINDOWS\system32\netplwiz.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\netplwiz.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\netman.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\netshell.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\ntmsevt.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\ntmsmgr.dll 12:25:01 PM | DllInstalled: C:\WINDOWS\system32\ntmssvc.dll 12:25:01 PM | Registered: C:\WINDOWS\system32\ntmssvc.dll 12:25:02 PM | Error 127: C:\WINDOWS\system32\occache.dll is not registerable or the file is corrupted. Version: 8.00.6001.18904 12:25:03 PM | Error 127: C:\WINDOWS\system32\occache.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18904 12:25:05 PM | Registered: C:\WINDOWS\system32\ole32.dll 12:25:05 PM | Registered: C:\WINDOWS\system32\oleaut32.dll 12:25:05 PM | Registered: C:\WINDOWS\system32\oleacc.dll 12:25:05 PM | Registered: C:\WINDOWS\system32\olepro32.dll 12:25:05 PM | DllInstalled: C:\WINDOWS\system32\photowiz.dll 12:25:05 PM | Registered: C:\WINDOWS\system32\photowiz.dll 12:25:05 PM | Error 127: C:\WINDOWS\system32\pngfilt.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:25:06 PM | Registered: C:\WINDOWS\system32\remotepg.dll 12:25:06 PM | Registered: C:\WINDOWS\system32\rpcrt4.dll 12:25:06 PM | Registered: C:\WINDOWS\system32\rshx32.dll 12:25:06 PM | Registered: C:\WINDOWS\system32\sendmail.dll 12:25:06 PM | Registered: C:\WINDOWS\system32\slayerxp.dll 12:25:08 PM | DllInstalled: C:\WINDOWS\system32\shdocvw.dll 12:25:25 PM | Error during registration of C:\WINDOWS\system32\shdocvw.dll - version: 6.00.2900.5512. The error returned is: Error accessing the OLE registry. (-2147319780) 12:25:25 PM | Registered: C:\WINDOWS\system32\shell32.dll 12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shell32.dll 12:25:27 PM | Registered: C:\WINDOWS\system32\shmedia.dll 12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shimgvw.dll 12:25:27 PM | Registered: C:\WINDOWS\system32\shimgvw.dll 12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shsvcs.dll 12:25:28 PM | Registered: C:\WINDOWS\system32\shsvcs.dll 12:25:28 PM | Registered: C:\WINDOWS\system32\srclient.dll 12:25:28 PM | Unregistered: C:\WINDOWS\system32\stobject.dll 12:25:28 PM | Registered: C:\WINDOWS\system32\stobject.dll 12:25:28 PM | DllInstalled: C:\WINDOWS\system32\themeui.dll 12:25:28 PM | Registered: C:\WINDOWS\system32\themeui.dll 12:25:28 PM | Registered: C:\WINDOWS\system32\twext.dll 12:25:29 PM | DllInstalled: C:\WINDOWS\system32\urlmon.dll 12:25:29 PM | Registered: C:\WINDOWS\system32\urlmon.dll 12:25:29 PM | Registered: C:\WINDOWS\system32\userenv.dll 12:25:29 PM | Error 127: C:\WINDOWS\system32\webcheck.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702 12:25:43 PM | Error 127: C:\WINDOWS\system32\webcheck.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702 12:25:44 PM | Registered: C:\WINDOWS\system32\webvw.dll 12:25:44 PM | Registered: C:\WINDOWS\system32\winhttp.dll 12:25:44 PM | DllInstalled: C:\WINDOWS\system32\wininet.dll 12:25:44 PM | Registered: C:\WINDOWS\system32\zipfldr.dll 12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdadc.dll 12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaenum.dll 12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaer.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaipp.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaora.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaosp.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaps.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasc.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasql.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdatt.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaurl.dll 12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdmeng.dll 12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdmine.dll 12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msmdcb80.dll 12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msmdgd80.dll 12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msolap80.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msolui80.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msxactps.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32r.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqloledb.dll 12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqlxmlx.dll Link to comment Share on other sites More sharing options...
Administrator Tarun Posted April 27, 2010 Administrator Share Posted April 27, 2010 Please post a copy of your windowsupdate.log file. You may also want to try the Windows Update fix. Link to comment Share on other sites More sharing options...
James_A Posted May 2, 2010 Share Posted May 2, 2010 KB921566 is a security update for Office 2003, dated August 8, 2006 (office2003-KB921566-FullFile-ENU.exe). Is this the update you mean? It should not install if you already have Service Pack 3 for Office 2003 installed, because SP3 is later than KB921566. Link to comment Share on other sites More sharing options...
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