Guest Michael Posted November 3, 2007 Share Posted November 3, 2007 Hi, haveing a porblem with windows inataller. When DAf is run I get error message: 11/2/2007 6:37:25 PM -- Dial-a-fix : [v0.60.0.24] -- started 6:37:25 PM | Policy scan started 6:37:25 PM | Policy scan ended - no restrictive policies were found --- MSI --- 6:38:13 PM | C:\WINDOWS\msiexec.exe was not found! Please extract this file from your installation media and try again. 6:38:32 PM | Error 31 while calling LoadLibrary(C:\WINDOWS\SYSTEM\msi.dll). The error text is: A device attached to the system is not functioning. . The file version is: --- MSI --- 6:38:50 PM | C:\WINDOWS\msiexec.exe was not found! Please extract this file from your installation media and try again. 6:39:00 PM | Error 31 while calling LoadLibrary(C:\WINDOWS\SYSTEM\msi.dll). The error text is: A device attached to the system is not functioning. . The file version is: Can enyone help? Michael Link to comment Share on other sites More sharing options...
DjLizard Posted November 3, 2007 Share Posted November 3, 2007 You should have attached the complete log so that I would be able to see your Windows version, IE version, etc. This looks like Windows 98/Me or something. Also, I see that Dial-a-fix is looking in the wrong location for msiexec.exe. I'll have to fix that in the next version. Windows 9x is ridiculously hard to troubleshoot because there aren't even real services running and there's no Event Log, and several other things that make NT better than 9x. All I can say is that you should run a disk-checking diagnostic tool (such as Hitachi DFT - http://www.hitachigst.com/hdd/support/download.htm#DFT ) because if your computer is old enough to run 9x, then it's old enough to have its hard drive failing. If everything passes extensive DFT, then run scandisk C: /autofix /nosave from real DOS (Start > Shutdown > Restart in MS-DOS mode). If it is not resolved by that point, I suggest installing Windows over top of itself. Link to comment Share on other sites More sharing options...
Guest Michael Posted November 6, 2007 Share Posted November 6, 2007 Ok, I went to Hitachi and down loaded DFT, ran it several times ,it found no problems with hard drive. I also reinstall windows over it self, did that twice before talking to you here. here is the complete log: Notes about this log: 1) "->" denotes an external command being executed, and "-> (number)" indicates the return code from the previous command 2) Not all external command return codes are accurate, or useful 3) Sometimes commands return 0 (no error) even when they fail or crash 4) If an error occurs while registering an object, please send an email to: dial-a-fix@DjLizard.net and include a copy of this log DAF version: v0.60.0.24 --- System info --- OS: Microsoft Windows ME IE version: 5.50.4134.0100 MPC: 52783-010 CPU: AMD Duron(tm) Processor (~750MHz) BIOS: PÀàæpäq‹ÂZYÃS» 3/28/2002 Compaq Memory (approx): 319MB Uptime: 7 hour(s) Current directory: C:\WINDOWS\TEMP\TD_0002.DIR\DIAL-A-FIX-V0.60.0.24 --- 11/5/2007 7:41:49 PM -- Dial-a-fix : [v0.60.0.24] -- started 7:41:49 PM | Policy scan started 7:41:49 PM | Policy scan ended - no restrictive policies were found --- MSI --- 7:42:11 PM | Error 31 while calling LoadLibrary(C:\WINDOWS\SYSTEM\msi.dll). The error text is: A device attached to the system is not functioning. . The file version is: --- MSI --- 7:42:28 PM | Error 31 while calling LoadLibrary(C:\WINDOWS\SYSTEM\msi.dll). The error text is: A device attached to the system is not functioning. . The file version is: --- Windows Update --- --- Registration: Windows Update/Automatic Update DLLs --- 7:42:28 PM | Unregistered: C:\WINDOWS\SYSTEM\msxml.dll 7:42:29 PM | Registered: C:\WINDOWS\SYSTEM\msxml.dll 7:42:29 PM | Unregistered: C:\WINDOWS\SYSTEM\msxml3.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\msxml3.dll 7:42:30 PM | Unregistered: C:\WINDOWS\SYSTEM\qmgr.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\qmgr.dll 7:42:30 PM | Unregistered: C:\WINDOWS\SYSTEM\qmgrprxy.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\qmgrprxy.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\ole32.dll --- SSL/HTTPS/Cryptography --- --- Registration: SSL/HTTPS/Cryptography --- 7:42:30 PM | Unregistered: C:\WINDOWS\SYSTEM\cryptdlg.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\cryptdlg.dll 7:42:30 PM | Unregistered: C:\WINDOWS\SYSTEM\cryptui.dll 7:42:30 PM | Registered: C:\WINDOWS\SYSTEM\cryptui.dll 7:42:31 PM | Unregistered: C:\WINDOWS\SYSTEM\cryptext.dll 7:42:31 PM | Registered: C:\WINDOWS\SYSTEM\cryptext.dll 7:42:31 PM | Unregistered: C:\WINDOWS\SYSTEM\dssenh.dll 7:42:31 PM | Registered: C:\WINDOWS\SYSTEM\dssenh.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\initpki.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\initpki.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\mssign32.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\mssign32.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\mssip32.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\mssip32.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\softpub.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\softpub.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\regwizc.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\regwizc.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\rsaenh.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\rsaenh.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\wintrust.dll 7:42:32 PM | Registered: C:\WINDOWS\SYSTEM\wintrust.dll 7:42:32 PM | Unregistered: C:\WINDOWS\SYSTEM\schannel.dll 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\schannel.dll 7:42:33 PM | Unregistered: C:\WINDOWS\SYSTEM\rsabase.dll 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\rsabase.dll --- Registration: ActiveX controls/codecs --- 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\acelpdec.ax 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\actxprxy.dll 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\asctrls.ocx 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\daxctle.ocx 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\hhctrl.ocx 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\l3codecx.ax 7:42:33 PM | Registered: C:\WINDOWS\SYSTEM\licmgr10.dll 7:42:34 PM | Registered: C:\WINDOWS\SYSTEM\mpg4ds32.ax 7:42:35 PM | Registered: C:\WINDOWS\SYSTEM\msdxm.ocx 7:42:35 PM | Registered: C:\WINDOWS\SYSTEM\plugin.ocx 7:42:35 PM | Registered: C:\WINDOWS\SYSTEM\proctexe.ocx 7:42:35 PM | Registered: C:\WINDOWS\SYSTEM\tdc.ocx 7:42:35 PM | Registered: C:\WINDOWS\SYSTEM\wshom.ocx --- Registration: Control Panel applets --- 7:42:36 PM | DllInstalled: C:\WINDOWS\SYSTEM\inetcpl.cpl --- Registration: Direct[X|Draw|Show|Media] --- 7:42:36 PM | Registered: C:\WINDOWS\SYSTEM\quartz.dll 7:42:36 PM | Registered: C:\WINDOWS\SYSTEM\danim.dll 7:42:37 PM | Registered: C:\WINDOWS\SYSTEM\dmscript.dll 7:42:37 PM | Registered: C:\WINDOWS\SYSTEM\dmstyle.dll 7:42:37 PM | Registered: C:\WINDOWS\SYSTEM\dxmasf.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\dxtmsft.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\dxtrans.dll --- Registration: Programming cores/runtimes --- 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\atl.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\corpol.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\jscript.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\dispex.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\scrrun.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\scrobj.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\vbscript.dll 7:42:38 PM | Registered: C:\WINDOWS\SYSTEM\wshext.dll --- Registration: Explorer/IE/OE/shell/WMP --- 7:42:39 PM | DllInstalled: C:\WINDOWS\SYSTEM\browseui.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\browseui.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\browsewm.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\cabview.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\cdfview.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\comcat.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\datime.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\dmloader.dll 7:42:39 PM | Registered: C:\WINDOWS\SYSTEM\es.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\hlink.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\iedkcs32.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\iepeers.dll 7:42:40 PM | DllInstalled: C:\WINDOWS\SYSTEM\iesetup.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\iesetup.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\ils.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\imgutil.dll 7:42:40 PM | Registered: C:\WINDOWS\SYSTEM\inetcfg.dll 7:42:41 PM | Registered: C:\WINDOWS\SYSTEM\inetcomm.dll 7:42:41 PM | DllInstalled: C:\WINDOWS\SYSTEM\inseng.dll 7:42:41 PM | Registered: C:\WINDOWS\SYSTEM\inseng.dll 7:42:41 PM | Registered: C:\WINDOWS\SYSTEM\laprxy.dll 7:42:41 PM | Registered: C:\WINDOWS\SYSTEM\lmrt.dll 7:42:41 PM | Registered: C:\WINDOWS\SYSTEM\mlang.dll 7:42:43 PM | Registered: C:\WINDOWS\SYSTEM\mscoree.dll 7:42:43 PM | DllInstalled: C:\WINDOWS\SYSTEM\mshtml.dll 7:42:44 PM | Registered: C:\WINDOWS\SYSTEM\mshtml.dll 7:42:44 PM | Registered: C:\WINDOWS\SYSTEM\mshtmled.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\msieftp.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\msoeacct.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\msr2c.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\msrating.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\mstime.dll 7:42:45 PM | DllInstalled: C:\WINDOWS\SYSTEM\occache.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\occache.dll 7:42:45 PM | Registered: C:\WINDOWS\SYSTEM\ole32.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\oleaut32.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\oleacc.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\olepro32.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\pngfilt.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\rpcrt4.dll 7:42:46 PM | Registered: C:\WINDOWS\SYSTEM\sendmail.dll 7:42:47 PM | DllInstalled: C:\WINDOWS\SYSTEM\shdocvw.dll 7:42:47 PM | Registered: C:\WINDOWS\SYSTEM\shdocvw.dll 7:42:50 PM | DllInstalled: C:\WINDOWS\SYSTEM\shell32.dll 7:42:50 PM | DllInstalled: C:\WINDOWS\SYSTEM\urlmon.dll 7:42:50 PM | Registered: C:\WINDOWS\SYSTEM\urlmon.dll 7:42:50 PM | DllInstalled: C:\WINDOWS\SYSTEM\webcheck.dll 7:42:51 PM | Registered: C:\WINDOWS\SYSTEM\webcheck.dll 7:42:52 PM | Registered: C:\WINDOWS\SYSTEM\webvw.dll 7:42:52 PM | DllInstalled: C:\WINDOWS\SYSTEM\wininet.dll 7:42:52 PM | Registered: C:\WINDOWS\SYSTEM\zipfldr.dll 7:42:52 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdadc.dll 7:42:52 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaenum.dll 7:42:52 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaer.dll 7:42:52 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaipp.dll 7:42:53 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaora.dll 7:42:53 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaosp.dll 7:42:54 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaps.dll 7:42:54 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasc.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasql.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdatt.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaurl.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msxactps.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32r.dll 7:42:55 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqloledb.dll 7:42:56 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqlxmlx.dll If you see anything else please let me know I'll try to fix it. I know that I should just upgrade windows and say by-by to ME, it's funny all the bad things about ME and this is the first time I had any problems that I couldn't fix, and I'm not very knowable. Thanks, Michael Link to comment Share on other sites More sharing options...
Guest Michael Posted November 6, 2007 Share Posted November 6, 2007 One other thing, This all started when I tried to up grade to WMP9. It will do a complete install, but when I try to open WMP9 I get a error saying that WMP9 is not installed correctly would you like to install it again. Michael Link to comment Share on other sites More sharing options...
DjLizard Posted November 6, 2007 Share Posted November 6, 2007 Apparently this is what happens when msi.dll and msiexec.exe don't match. Follow all of the directions here: http://support.microsoft.com/kb/324638/en-us Link to comment Share on other sites More sharing options...
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