I fixed this problem about 4 weeks ago and now have it back that I cannot download an Windows Updates and says qmgr.dll is failed - error 5 on BITS. Can anyone help pls.

14:16:43 | Dial-a-fix was unable to determine your version of Internet Explorer

Notes about this log:

1) "->" denotes an external command being executed, and "-> (number)" indicates

the return code from the previous command

2) Not all external command return codes are accurate, or useful

3) Sometimes commands return 0 (no error) even when they fail or crash

4) If an error occurs while registering an object, please send an email to:

dial-a-fix@DjLizard.net and include a copy of this log

DAF version: v0.60.0.24

--- System info ---

OS: Microsoft Windows XP Service Pack 3

IE version: 8.0.6001.18702

MPC: 55277-OEM

CPU: Intel® Pentium® 4 CPU 2.80GHz (~2790MHz)

BIOS: 19/09/2003

Memory (approx): 510MB

Uptime: 0 hour(s)

Current directory: C:\Documents and Settings\HAZEL SHARPE\My Documents\Dial-a-fix-v0.60.0.24\Dial-a-fix-v0.60.0.24

---

31/08/2010 14:16:43 -- Dial-a-fix : [v0.60.0.24] -- started

14:16:44 | Policy scan started

14:16:44 | Policy scan ended - no restrictive policies were found

--- Flush SoftwareDistribution ---

--- Windows Update ---

--- Registration: Windows Update/Automatic Update DLLs ---

14:26:30 | Unregistered: C:\WINDOWS\system32\msxml.dll

14:26:30 | Registered: C:\WINDOWS\system32\msxml.dll

14:26:30 | Unregistered: C:\WINDOWS\system32\msxml2.dll

14:26:30 | Registered: C:\WINDOWS\system32\msxml2.dll

14:26:32 | Unregistered: C:\WINDOWS\system32\msxml3.dll

14:26:32 | Registered: C:\WINDOWS\system32\msxml3.dll

14:26:33 | Unregistered: C:\WINDOWS\system32\qmgr.dll

14:26:49 | Error during registration of C:\WINDOWS\system32\qmgr.dll - version: 6.7.2600.5512. The error returned is: The specified service already exists.

(-2147023823)

14:26:49 | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll

14:26:49 | Registered: C:\WINDOWS\system32\qmgrprxy.dll

14:26:49 | Unregistered: C:\WINDOWS\system32\muweb.dll

14:26:49 | Registered: C:\WINDOWS\system32\muweb.dll

14:26:49 | Unregistered: C:\WINDOWS\system32\winhttp.dll

14:26:49 | Registered: C:\WINDOWS\system32\winhttp.dll

14:26:49 | Registered: C:\WINDOWS\system32\wuapi.dll

14:26:50 | Unregistered: C:\WINDOWS\system32\wuaueng.dll

14:26:51 | Registered: C:\WINDOWS\system32\wuaueng.dll

14:26:51 | Unregistered: C:\WINDOWS\system32\wuaueng1.dll

14:26:51 | Registered: C:\WINDOWS\system32\wuaueng1.dll

14:26:51 | Unregistered: C:\WINDOWS\system32\wucltui.dll

14:26:51 | Registered: C:\WINDOWS\system32\wucltui.dll

14:26:51 | Unregistered: C:\WINDOWS\system32\wups.dll

14:26:51 | Registered: C:\WINDOWS\system32\wups.dll

14:26:51 | Unregistered: C:\WINDOWS\system32\wups2.dll

14:26:51 | Registered: C:\WINDOWS\system32\wups2.dll

14:26:51 | Unregistered: C:\WINDOWS\system32\wuweb.dll

14:26:52 | Registered: C:\WINDOWS\system32\wuweb.dll

14:26:52 | Registered: C:\WINDOWS\system32\ole32.dll

--- SSL/HTTPS/Cryptography ---

14:26:59 | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2'

--- Registration: SSL/HTTPS/Cryptography ---

14:27:01 | Unregistered: C:\WINDOWS\system32\cryptdlg.dll

14:27:02 | Registered: C:\WINDOWS\system32\cryptdlg.dll

14:27:02 | Unregistered: C:\WINDOWS\system32\cryptui.dll

14:27:02 | Registered: C:\WINDOWS\system32\cryptui.dll

14:27:02 | Unregistered: C:\WINDOWS\system32\cryptext.dll

14:27:02 | Registered: C:\WINDOWS\system32\cryptext.dll

14:27:02 | Unregistered: C:\WINDOWS\system32\dssenh.dll

14:27:02 | Registered: C:\WINDOWS\system32\dssenh.dll

14:27:02 | Unregistered: C:\WINDOWS\system32\gpkcsp.dll

14:27:02 | Registered: C:\WINDOWS\system32\gpkcsp.dll

14:27:03 | Unregistered: C:\WINDOWS\system32\initpki.dll

14:28:48 | Registered: C:\WINDOWS\system32\initpki.dll

14:28:48 | Unregistered: C:\WINDOWS\system32\licdll.dll

14:28:48 | Registered: C:\WINDOWS\system32\licdll.dll

14:28:48 | Unregistered: C:\WINDOWS\system32\mssign32.dll

14:28:48 | Registered: C:\WINDOWS\system32\mssign32.dll

14:28:48 | Unregistered: C:\WINDOWS\system32\mssip32.dll

14:28:48 | Registered: C:\WINDOWS\system32\mssip32.dll

14:28:49 | Unregistered: C:\WINDOWS\system32\scardssp.dll

14:28:49 | Registered: C:\WINDOWS\system32\scardssp.dll

14:28:49 | Unregistered: C:\WINDOWS\system32\sccbase.dll

14:28:49 | Registered: C:\WINDOWS\system32\sccbase.dll

14:28:49 | Unregistered: C:\WINDOWS\system32\scecli.dll

14:28:50 | Registered: C:\WINDOWS\system32\scecli.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\softpub.dll

14:28:50 | Registered: C:\WINDOWS\system32\softpub.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\slbcsp.dll

14:28:50 | Registered: C:\WINDOWS\system32\slbcsp.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\regwizc.dll

14:28:50 | Registered: C:\WINDOWS\system32\regwizc.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\rsaenh.dll

14:28:50 | Registered: C:\WINDOWS\system32\rsaenh.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\winhttp.dll

14:28:50 | Registered: C:\WINDOWS\system32\winhttp.dll

14:28:50 | Unregistered: C:\WINDOWS\system32\wintrust.dll

14:28:51 | Registered: C:\WINDOWS\system32\wintrust.dll

--- Registration: Programming cores/runtimes ---

14:28:51 | Registered: C:\WINDOWS\system32\atl.dll

14:28:51 | Registered: C:\WINDOWS\system32\corpol.dll

14:28:51 | Registered: C:\WINDOWS\system32\jscript.dll

14:28:51 | Registered: C:\WINDOWS\system32\dispex.dll

14:28:51 | Registered: C:\WINDOWS\system32\scrrun.dll

14:28:51 | Registered: C:\WINDOWS\system32\scrobj.dll

14:28:51 | Registered: C:\WINDOWS\system32\vbscript.dll

14:28:51 | Registered: C:\WINDOWS\system32\wshext.dll

Thanks

To fix this I think we will have to use other tools, not Dial-A-Fix. But first I need some more information, please.

When you find "I cannot download an Windows Updates" do you see the numbers "0x8DDD0018" or "0x80246008" on your screen?

When you see "error 5 on BITS" do you also see the words "Access is Denied" (or "Accès refusé") on your screen?

.

Thanks for your reply. Have just turned it back on yet again and low and behold the updates are now working again so obviously something has worked with dial a fix. Thank you for taking time to reply. Fingers crossed it will keep working again. Any ideas what causes it to stop? Is it something I download, although I don't do any downloading of music or films just info connected with websites.

Any ideas what causes it to stop? Is it something I download, ...

No, I don't know. I would need more information to answer that!

.