Posted August 31, 201014 yr I fixed this problem about 4 weeks ago and now have it back that I cannot download an Windows Updates and says qmgr.dll is failed - error 5 on BITS. Can anyone help pls. 14:16:43 | Dial-a-fix was unable to determine your version of Internet Explorer Notes about this log: 1) "->" denotes an external command being executed, and "-> (number)" indicates the return code from the previous command 2) Not all external command return codes are accurate, or useful 3) Sometimes commands return 0 (no error) even when they fail or crash 4) If an error occurs while registering an object, please send an email to: dial-a-fix@DjLizard.net and include a copy of this log DAF version: v0.60.0.24 --- System info --- OS: Microsoft Windows XP Service Pack 3 IE version: 8.0.6001.18702 MPC: 55277-OEM CPU: Intel® Pentium® 4 CPU 2.80GHz (~2790MHz) BIOS: 19/09/2003 Memory (approx): 510MB Uptime: 0 hour(s) Current directory: C:\Documents and Settings\HAZEL SHARPE\My Documents\Dial-a-fix-v0.60.0.24\Dial-a-fix-v0.60.0.24 --- 31/08/2010 14:16:43 -- Dial-a-fix : [v0.60.0.24] -- started 14:16:44 | Policy scan started 14:16:44 | Policy scan ended - no restrictive policies were found --- Flush SoftwareDistribution --- --- Windows Update --- --- Registration: Windows Update/Automatic Update DLLs --- 14:26:30 | Unregistered: C:\WINDOWS\system32\msxml.dll 14:26:30 | Registered: C:\WINDOWS\system32\msxml.dll 14:26:30 | Unregistered: C:\WINDOWS\system32\msxml2.dll 14:26:30 | Registered: C:\WINDOWS\system32\msxml2.dll 14:26:32 | Unregistered: C:\WINDOWS\system32\msxml3.dll 14:26:32 | Registered: C:\WINDOWS\system32\msxml3.dll 14:26:33 | Unregistered: C:\WINDOWS\system32\qmgr.dll 14:26:49 | Error during registration of C:\WINDOWS\system32\qmgr.dll - version: 6.7.2600.5512. The error returned is: The specified service already exists. (-2147023823) 14:26:49 | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll 14:26:49 | Registered: C:\WINDOWS\system32\qmgrprxy.dll 14:26:49 | Unregistered: C:\WINDOWS\system32\muweb.dll 14:26:49 | Registered: C:\WINDOWS\system32\muweb.dll 14:26:49 | Unregistered: C:\WINDOWS\system32\winhttp.dll 14:26:49 | Registered: C:\WINDOWS\system32\winhttp.dll 14:26:49 | Registered: C:\WINDOWS\system32\wuapi.dll 14:26:50 | Unregistered: C:\WINDOWS\system32\wuaueng.dll 14:26:51 | Registered: C:\WINDOWS\system32\wuaueng.dll 14:26:51 | Unregistered: C:\WINDOWS\system32\wuaueng1.dll 14:26:51 | Registered: C:\WINDOWS\system32\wuaueng1.dll 14:26:51 | Unregistered: C:\WINDOWS\system32\wucltui.dll 14:26:51 | Registered: C:\WINDOWS\system32\wucltui.dll 14:26:51 | Unregistered: C:\WINDOWS\system32\wups.dll 14:26:51 | Registered: C:\WINDOWS\system32\wups.dll 14:26:51 | Unregistered: C:\WINDOWS\system32\wups2.dll 14:26:51 | Registered: C:\WINDOWS\system32\wups2.dll 14:26:51 | Unregistered: C:\WINDOWS\system32\wuweb.dll 14:26:52 | Registered: C:\WINDOWS\system32\wuweb.dll 14:26:52 | Registered: C:\WINDOWS\system32\ole32.dll --- SSL/HTTPS/Cryptography --- 14:26:59 | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2' --- Registration: SSL/HTTPS/Cryptography --- 14:27:01 | Unregistered: C:\WINDOWS\system32\cryptdlg.dll 14:27:02 | Registered: C:\WINDOWS\system32\cryptdlg.dll 14:27:02 | Unregistered: C:\WINDOWS\system32\cryptui.dll 14:27:02 | Registered: C:\WINDOWS\system32\cryptui.dll 14:27:02 | Unregistered: C:\WINDOWS\system32\cryptext.dll 14:27:02 | Registered: C:\WINDOWS\system32\cryptext.dll 14:27:02 | Unregistered: C:\WINDOWS\system32\dssenh.dll 14:27:02 | Registered: C:\WINDOWS\system32\dssenh.dll 14:27:02 | Unregistered: C:\WINDOWS\system32\gpkcsp.dll 14:27:02 | Registered: C:\WINDOWS\system32\gpkcsp.dll 14:27:03 | Unregistered: C:\WINDOWS\system32\initpki.dll 14:28:48 | Registered: C:\WINDOWS\system32\initpki.dll 14:28:48 | Unregistered: C:\WINDOWS\system32\licdll.dll 14:28:48 | Registered: C:\WINDOWS\system32\licdll.dll 14:28:48 | Unregistered: C:\WINDOWS\system32\mssign32.dll 14:28:48 | Registered: C:\WINDOWS\system32\mssign32.dll 14:28:48 | Unregistered: C:\WINDOWS\system32\mssip32.dll 14:28:48 | Registered: C:\WINDOWS\system32\mssip32.dll 14:28:49 | Unregistered: C:\WINDOWS\system32\scardssp.dll 14:28:49 | Registered: C:\WINDOWS\system32\scardssp.dll 14:28:49 | Unregistered: C:\WINDOWS\system32\sccbase.dll 14:28:49 | Registered: C:\WINDOWS\system32\sccbase.dll 14:28:49 | Unregistered: C:\WINDOWS\system32\scecli.dll 14:28:50 | Registered: C:\WINDOWS\system32\scecli.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\softpub.dll 14:28:50 | Registered: C:\WINDOWS\system32\softpub.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\slbcsp.dll 14:28:50 | Registered: C:\WINDOWS\system32\slbcsp.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\regwizc.dll 14:28:50 | Registered: C:\WINDOWS\system32\regwizc.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\rsaenh.dll 14:28:50 | Registered: C:\WINDOWS\system32\rsaenh.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\winhttp.dll 14:28:50 | Registered: C:\WINDOWS\system32\winhttp.dll 14:28:50 | Unregistered: C:\WINDOWS\system32\wintrust.dll 14:28:51 | Registered: C:\WINDOWS\system32\wintrust.dll --- Registration: Programming cores/runtimes --- 14:28:51 | Registered: C:\WINDOWS\system32\atl.dll 14:28:51 | Registered: C:\WINDOWS\system32\corpol.dll 14:28:51 | Registered: C:\WINDOWS\system32\jscript.dll 14:28:51 | Registered: C:\WINDOWS\system32\dispex.dll 14:28:51 | Registered: C:\WINDOWS\system32\scrrun.dll 14:28:51 | Registered: C:\WINDOWS\system32\scrobj.dll 14:28:51 | Registered: C:\WINDOWS\system32\vbscript.dll 14:28:51 | Registered: C:\WINDOWS\system32\wshext.dll Thanks
August 31, 201014 yr To fix this I think we will have to use other tools, not Dial-A-Fix. But first I need some more information, please. When you find "I cannot download an Windows Updates" do you see the numbers "0x8DDD0018" or "0x80246008" on your screen? When you see "error 5 on BITS" do you also see the words "Access is Denied" (or "Accès refusé") on your screen? .
August 31, 201014 yr Author Thanks for your reply. Have just turned it back on yet again and low and behold the updates are now working again so obviously something has worked with dial a fix. Thank you for taking time to reply. Fingers crossed it will keep working again. Any ideas what causes it to stop? Is it something I download, although I don't do any downloading of music or films just info connected with websites.
August 31, 201014 yr Any ideas what causes it to stop? Is it something I download, ... No, I don't know. I would need more information to answer that! .
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