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The Federal Communications Commission has demandedâ€”and receivedâ€”the paid peering agreements Netflix signed with Comcast and Verizon, FCC Chairman Tom Wheeler announced today. While Wheeler said the commission has "broad authority," he didn't promise to take any action beyond gathering information. "To be clear, what we are doing right now is collecting information, not regulating," he said. According to Comcast, the FCC has actually had the Comcast-Netflix agreement for months, but it had not previously revealed that fact. Wheeler said he wants to make sure consumers get the Internet service they pay forâ€”something that has not been happening for many Netflix users. View the full article
After months of complaints by Netflix, the Federal Communications Commission is beginning to look into the streaming quality issues that Netflix subscribers have been seeing on Comcast and Verizon. Netflix has been in a heated and public battle with internet providers over network congestion that's supposedly slowing its service down, with both sides pinning responsibility on the other. "Consumers pay their ISP and they pay content providers like Hulu, Netflix, or Amazon. Then when they donâ€™t get good service they wonder what is going on," FCC Chairman Tom Wheeler says in a statement. "I have experienced these problems myself and know how exasperating it can be." The FCC has obtained the terms of the agreements that Netflix made with both Comcast and Verizon earlier this year that have it paying them both in order to resolve these issues. The FCC says that it doesn't yet have a full understanding of what's occurring between the companies, and it's continuing to evaluate to see who's at fault for the connection problems. "Consumers must get what they pay for," Wheeler says. "As the consumerâ€™s representative we need to know what is going on." Wheeler says that the FCC is continuing to request information from internet and content providers. View the full article