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Found 8 results

  1. Netflix and Comcast will be available on the same cable box later this year, but Netflix video will still count against Comcast data caps. Netflix's deal to get its online video on Comcast's X1 set-top boxes alongside traditional cable TV channels was reported earlier this month by Recode, with the companies saying they "have much work to do before the service will be available to consumers later this year." The deal raised questions about whether Netflix would be exempt from Comcast data caps, but it has already been decided. A Comcast spokesperson answered "yes" when asked if Netflix will continue counting against data caps after being integrated into Comcast cable boxes. "All data that flows over the public Internet (which includes Netflix) counts toward a customer’s monthly data usage," Comcast told Ars today. Comcast imposes 1TB monthly caps in portions of its territory, with overage fees ranging from $10 to $200 a month unless customers pay an extra $50 for unlimited data. View the full article
  2. Cable giant Comcast will allow popular web video streaming service Netflix onto its X1 platform, the companies confirmed after being asked by Recode about talks to do so. Said the pair in a statement: “Comcast and Netflix have reached an agreement to incorporate Netflix into X1, providing seamless access to the great content offered by both companies. We have much work to do before the service will be available to consumers later this year. We'll provide more details at that time.” Sources said the deal to be on the cable giant’s set-top box would be akin to the arrangement that Netflix has cut with smaller cable operators in the United States and bigger ones across the globe. Basically, the Netflix app is present on the X1 platform, for users to sign into, making it easier than using other ways to do so. Netflix also has deals with Apple, Roku and Google’s Chromecast, with its app offered on these Internet TV services. It also is embedded in smart televisions. A recent report by Morgan Stanley, in fact, raised this possibility of a Comcast deal, especially noting that it could benefit by getting a larger bounty from Netflix for adding subscribers. It would also help Comcast have a more competitive video offering to others, like Roku, Verizon and Dish, that have apps from services like Hulu and Netflix. View the full article
  3. As the world changes and the Internet evolves, so do we. That’s why we are making a major change to our Internet data trials and moving to a terabyte data plan in all of our trial markets. A terabyte is an enormous amount of data. It’s far more than most of our customers will ever use in a month. Today, more than 99 percent of our customers do not come close to using a terabyte. Our typical customer uses only about 60 gigabytes of data in a month – that’s far less than a terabyte (in fact, 940 gigabytes less), or less than six percent of a terabyte. In our trials, we have experimented with different offers, listened to feedback, and learned a lot. That is what we said we would do when we launched our trials four years ago – analyze and assess our customers' reaction to the data plans, including being open to increasing them over time. We have learned that our customers want the peace of mind to stream, surf, game, download, or do whatever they want online. So, we have created a new data plan that is so high that most of our customers will never have to think about how much data they use. What can you do with a terabyte? A whole lot. You can stream about 700 hours of HD video, play 12,000 hours of online games, and download 60,000 high-res photos in a month. We know that data plans can be confusing, and we want to keep this simple. So here’s what’s happening: All of the data plans in our trial markets will move from a 300 gigabyte data plan to a terabyte by June 1st, regardless of the speed. For the very tiny portion of our customer super users (less than 1 percent of our customer base) who want more than a terabyte, they can sign up for an unlimited plan for an additional $50 a month, or they have the option to purchase additional buckets of 50 gigabytes of data for $10 each. We’ll continue to provide easy access to a data usage meter for all of our customers. We’ve always said that we’d look carefully at the feedback from our trials, continue to evolve our offers, and listen to our customers. We’re currently evaluating our plans to roll this out in other markets, we’ll keep listening – and we'll be open to making further changes in the future to deliver the best high-speed data service to our customers. Stream, tweet, post, game, or watch whatever you want online … and enjoy it all carefree. Source: Comcast Voices
  4. I got whiplash this afternoon doing a double-take on the improbable announcement that Commerce Secretary Penny Pritzker has seen fit to appoint David Cohen, senior vice president and chief lobbyist at Comcast, to the first-ever Digital Economy Board of Advisors, which counts among its goals protecting a free and open Internet. He will be joined by AT&T’s chief lobbyist, the omnipresent Mr. James Cicconi. Neither has much patience for Net Neutrality. Cicconi and Cohen have both lobbied Congress and regulators to keep Comcast and AT&T free from regulation and oversight, even as Comcast imposes usage-billing and data caps on a growing number of its customers, while exempting its own streaming video content from those caps. For its part, AT&T is exploring “zero rating” preferred content partners to escape the wrath of its own wireless data limits and advocates against community broadband competition. View the full article
  5. A well-placed source in Washington, D.C. with knowledge of the matter tells Stop the Cap! the Federal Communications Commission is prepared to take a hard look at the issue of Internet data caps and usage-based billing if a major cable operator like Comcast imposes usage allowances on its broadband customers nationwide. Comcast introduced its usage cap market trial in Nashville, Tenn. in 2012 but gradually expanded it to include Huntsville and Mobile, Alabama; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville and Memphis, Tennessee; Charleston, South Carolina; and Tucson, Arizona. "Two and a half-years is exceptionally long for a "market trial," and we expected Comcast would avoid creating an issue for regulators by drawing attention to the data cap issue during its attempted merger with Time Warner Cable," said our source. "Now that the merger is off, there is growing expectation Comcast will make a decision about its "data usage plans" soon." View the full article
  6. The Federal Communications Commission has demanded—and received—the paid peering agreements Netflix signed with Comcast and Verizon, FCC Chairman Tom Wheeler announced today. While Wheeler said the commission has "broad authority," he didn't promise to take any action beyond gathering information. "To be clear, what we are doing right now is collecting information, not regulating," he said. According to Comcast, the FCC has actually had the Comcast-Netflix agreement for months, but it had not previously revealed that fact. Wheeler said he wants to make sure consumers get the Internet service they pay for—something that has not been happening for many Netflix users. View the full article
  7. After months of complaints by Netflix, the Federal Communications Commission is beginning to look into the streaming quality issues that Netflix subscribers have been seeing on Comcast and Verizon. Netflix has been in a heated and public battle with internet providers over network congestion that's supposedly slowing its service down, with both sides pinning responsibility on the other. "Consumers pay their ISP and they pay content providers like Hulu, Netflix, or Amazon. Then when they don’t get good service they wonder what is going on," FCC Chairman Tom Wheeler says in a statement. "I have experienced these problems myself and know how exasperating it can be." The FCC has obtained the terms of the agreements that Netflix made with both Comcast and Verizon earlier this year that have it paying them both in order to resolve these issues. The FCC says that it doesn't yet have a full understanding of what's occurring between the companies, and it's continuing to evaluate to see who's at fault for the connection problems. "Consumers must get what they pay for," Wheeler says. "As the consumer’s representative we need to know what is going on." Wheeler says that the FCC is continuing to request information from internet and content providers. View the full article
  8. Netflix is now paying Comcast for a direct connection to the internet service provider, as it seeks to ensure that Comcast customers experience fewer hiccups when using its video streaming service. And it’s doing much the same with Verizon, another major internet provider. But Google believes this kind of arrangement shouldn’t involve money. The tech giant lets Netflix inside its ISP, Google Fiber, and it doesn’t charge a penny. “We give companies like Netflix and Akamai free access to space and power in our facilities, and they provide their own content servers,†Google Fiber director of engineering Jeffrey Burgan wrote in a blog post on Wednesday. “Since people usually only stream one video at a time, video traffic doesn’t bog down or change the way we manage our network in any meaningful way–so why not help enable it?†The post is yet another salvo in the ongoing battle over the economics at the heart of the internet. As Comcast and Verizon begin charging companies like Netflix for access to their networks, many are worried that the big name ISPs will gain too much control over which technologies succeed on the net or which don’t, and companies like Google are pushing back, hoping to prevent a future where Comcast is a de facto gatekeeper for the internet. View the full article
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