Guest Bob Taylor Posted January 24, 2007 Share Posted January 24, 2007 I was recommend to run Dial a Fix by Microsoft Windows XP Update support as I am unable to install the latest security updates, but Dial a fix is stalling on "Unregistering scardssp,dll". also I am getting a window appearing from Windows Installer about installing a fax and scan. Can you help me please? Link to comment Share on other sites More sharing options...
Administrator Tarun Posted January 24, 2007 Administrator Share Posted January 24, 2007 Hi Bob; what version of Dial-a-fix are you running? Microsoft was referencing an older version (0.57) a while back; that's why it's good to say what version you're running. :happybday: Link to comment Share on other sites More sharing options...
Guest Bob Taylor Posted January 25, 2007 Share Posted January 25, 2007 Hi Bob; what version of Dial-a-fix are you running? Microsoft was referencing an older version (0.57) a while back; that's why it's good to say what version you're running. I am using v.60.0.24 Link to comment Share on other sites More sharing options...
DjLizard Posted February 2, 2007 Share Posted February 2, 2007 You will need to identify the package that is appearing (using MSICUU) and remove it. (Then, of course, you'd have to reinstall whatever that package belongs to.) You can download MSICUU here: http://support.microsoft.com/kb/290301 MSICUU will remove this program from the registry completely (as if it is uninstalled) but the files that belong to this package will remain (i.e., somewhere in Program Files). I can tell you from experience that it is extremely likely that the MSI package in question belongs to HP AiO printer/scanner/fax software. Link to comment Share on other sites More sharing options...
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