Posted May 28, 200915 yr I'm tearing my hair out trying to get Windows Update service back up and running after cleaning Vondo and other crap off this system. Help please! Here is the log: Notes about this log: 1) "->" denotes an external command being executed, and "-> (number)" indicates the return code from the previous command 2) Not all external command return codes are accurate, or useful 3) Sometimes commands return 0 (no error) even when they fail or crash 4) If an error occurs while registering an object, please send an email to: dial-a-fix@DjLizard.net and include a copy of this log DAF version: v0.60.0.24 --- System info --- OS: Microsoft Windows XP Service Pack 3 IE version: 7.0.5730.13 MPC: 76487-OEM CPU: AMD Turion 64 X2 Mobile Technology TL-50 (~1600MHz) CPU: CPU is 64-bit or has 64-bit extensions CPU: 2 CPU cores present BIOS: 11/22/2007 Memory (approx): 958MB Uptime: 0 hour(s) Current directory: C:\Documents and Settings\Patty Bullock\Desktop --- 5/28/2009 5:58:48 PM -- Dial-a-fix : [v0.60.0.24] -- started 5:58:48 PM | Policy scan started 5:58:48 PM | Policy scan ended - no restrictive policies were found --- Flush SoftwareDistribution --- --- Windows Update --- --- Registration: Windows Update/Automatic Update DLLs --- 5:59:41 PM | Unregistered: C:\WINDOWS\system32\msxml.dll 5:59:41 PM | Registered: C:\WINDOWS\system32\msxml.dll 5:59:43 PM | Unregistered: C:\WINDOWS\system32\msxml2.dll 5:59:43 PM | Registered: C:\WINDOWS\system32\msxml2.dll 6:00:00 PM | Unregistered: C:\WINDOWS\system32\msxml3.dll 6:00:01 PM | Registered: C:\WINDOWS\system32\msxml3.dll 6:00:01 PM | Unregistered: C:\WINDOWS\system32\msxml4.dll 6:00:01 PM | Registered: C:\WINDOWS\system32\msxml4.dll 6:00:02 PM | Unregistered: C:\WINDOWS\system32\qmgr.dll 6:00:02 PM | Registered: C:\WINDOWS\system32\qmgr.dll 6:00:02 PM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll 6:00:02 PM | Registered: C:\WINDOWS\system32\qmgrprxy.dll 6:00:02 PM | Unregistered: C:\WINDOWS\system32\muweb.dll 6:00:02 PM | Registered: C:\WINDOWS\system32\muweb.dll 6:00:02 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll 6:00:02 PM | Registered: C:\WINDOWS\system32\winhttp.dll 6:00:02 PM | Registered: C:\WINDOWS\system32\wuapi.dll 6:00:35 PM | Error during unregistration of C:\WINDOWS\system32\wuaueng.dll - version: 7.2.6001.788. The error returned is: Access is denied. (-2147024891) 6:00:43 PM | Error during registration of C:\WINDOWS\system32\wuaueng.dll - version: 7.2.6001.788. The error returned is: Access is denied. (-2147024891) 6:00:43 PM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\wuaueng1.dll 6:00:43 PM | Unregistered: C:\WINDOWS\system32\wucltui.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\wucltui.dll 6:00:43 PM | Unregistered: C:\WINDOWS\system32\wups.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\wups.dll 6:00:43 PM | Unregistered: C:\WINDOWS\system32\wups2.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\wups2.dll 6:00:43 PM | Unregistered: C:\WINDOWS\system32\wuweb.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\wuweb.dll 6:00:43 PM | Registered: C:\WINDOWS\system32\ole32.dll --- SSL/HTTPS/Cryptography --- 6:00:51 PM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2' --- Registration: SSL/HTTPS/Cryptography --- 6:00:53 PM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll 6:00:53 PM | Registered: C:\WINDOWS\system32\cryptdlg.dll 6:00:53 PM | Unregistered: C:\WINDOWS\system32\cryptui.dll 6:00:53 PM | Registered: C:\WINDOWS\system32\cryptui.dll 6:00:54 PM | Unregistered: C:\WINDOWS\system32\cryptext.dll 6:00:54 PM | Registered: C:\WINDOWS\system32\cryptext.dll 6:00:54 PM | Unregistered: C:\WINDOWS\system32\dssenh.dll 6:00:54 PM | Registered: C:\WINDOWS\system32\dssenh.dll 6:00:55 PM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll 6:00:55 PM | Registered: C:\WINDOWS\system32\gpkcsp.dll 6:00:56 PM | Unregistered: C:\WINDOWS\system32\initpki.dll 6:01:19 PM | Registered: C:\WINDOWS\system32\initpki.dll 6:01:19 PM | Unregistered: C:\WINDOWS\system32\licdll.dll 6:01:19 PM | Registered: C:\WINDOWS\system32\licdll.dll 6:01:19 PM | Unregistered: C:\WINDOWS\system32\mssign32.dll 6:01:19 PM | Registered: C:\WINDOWS\system32\mssign32.dll 6:01:19 PM | Unregistered: C:\WINDOWS\system32\mssip32.dll 6:01:19 PM | Registered: C:\WINDOWS\system32\mssip32.dll 6:01:22 PM | Unregistered: C:\WINDOWS\system32\scardssp.dll 6:01:22 PM | Registered: C:\WINDOWS\system32\scardssp.dll 6:01:22 PM | Unregistered: C:\WINDOWS\system32\sccbase.dll 6:01:22 PM | Registered: C:\WINDOWS\system32\sccbase.dll 6:01:22 PM | Unregistered: C:\WINDOWS\system32\scecli.dll 6:01:26 PM | Registered: C:\WINDOWS\system32\scecli.dll 6:01:26 PM | Unregistered: C:\WINDOWS\system32\softpub.dll 6:01:26 PM | Registered: C:\WINDOWS\system32\softpub.dll 6:01:27 PM | Unregistered: C:\WINDOWS\system32\slbcsp.dll 6:01:27 PM | Registered: C:\WINDOWS\system32\slbcsp.dll 6:01:27 PM | Unregistered: C:\WINDOWS\system32\regwizc.dll 6:01:27 PM | Registered: C:\WINDOWS\system32\regwizc.dll 6:01:27 PM | Unregistered: C:\WINDOWS\system32\rsaenh.dll 6:01:27 PM | Registered: C:\WINDOWS\system32\rsaenh.dll 6:01:27 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll 6:01:27 PM | Registered: C:\WINDOWS\system32\winhttp.dll 6:01:27 PM | Unregistered: C:\WINDOWS\system32\wintrust.dll 6:01:27 PM | Registered: C:\WINDOWS\system32\wintrust.dll --- Registration: Programming cores/runtimes --- 6:01:28 PM | Registered: C:\WINDOWS\system32\atl.dll 6:01:28 PM | Registered: C:\WINDOWS\system32\corpol.dll 6:01:28 PM | Registered: C:\WINDOWS\system32\jscript.dll 6:01:28 PM | Registered: C:\WINDOWS\system32\dispex.dll 6:01:28 PM | Registered: C:\WINDOWS\system32\scrrun.dll 6:01:29 PM | Registered: C:\WINDOWS\system32\scrobj.dll 6:01:30 PM | Registered: C:\WINDOWS\system32\vbscript.dll 6:01:30 PM | Registered: C:\WINDOWS\system32\wshext.dll I have run the permissions repair tool too. No go.
May 29, 200915 yr Administrator You can try this official fix from Microsoft, called Reset Windows Update.
May 29, 200915 yr Author Thanks for the tip Timelord. I have run the Reset Windows Update and it fails with a message stating that "Service 'wuauserv' (wuauserv) failed to start. Verify that you have sufficient privileges to start system services." This is an administrator account. I see that there is an "aggressive" option when you run the RWU program... Is this a good idea to try? Any other help would be appreciated.
May 29, 200915 yr Administrator According to Microsoft, if Default does not resolve the issue, use Aggressive. :D
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