Posted November 13, 201212 yr I have ran SAS, spybot and MBAM and cleared all the malware and other crap from the laptop, try to run this program to get perhaps solution to my first problem which is no Device Manager page loading (stays blank). When running this program I get this message first and then it hangs at dmloader.dll Access violation at address 77c0154D in module 'version.dll' read of address 00000004 Here is the text from the log of dial-a-fix 11:48:38 AM | Dial-a-fix was unable to determine your version of Internet Explorer Notes about this log: 1) "->" denotes an external command being executed, and "-> (number)" indicates the return code from the previous command 2) Not all external command return codes are accurate, or useful 3) Sometimes commands return 0 (no error) even when they fail or crash 4) If an error occurs while registering an object, please send an email to: dial-a-fix@DjLizard.net and include a copy of this log DAF version: v0.60.0.24 --- System info --- OS: Microsoft Windows XP Service Pack 3 IE version: 8.0.6001.18702 MPC: 76487-OEM CPU: Intel® Core2 Duo CPU T7100 @ 1.80GHz (~1766MHz) CPU: CPU is 64-bit or has 64-bit extensions CPU: 2 CPU cores present BIOS: 12/13/2007 Memory (approx): 2047MB Uptime: 0 hour(s) Current directory: C:\Documents and Settings\Administrator\Desktop\Dial-a-fix-v0.60.0.24 --- 11/13/2012 11:48:38 AM -- Dial-a-fix : [v0.60.0.24] -- started 11:48:38 AM | Policy scan started 11:48:38 AM | Policy scan ended - no restrictive policies were found --- Emptying temp folders --- 11:48:42 AM | Deleting C:\Documents and Settings\Administrator\Local Settings\Temp... 11:48:43 AM | C:\Documents and Settings\Administrator\Local Settings\Temp could not be completely emptied, please reboot and try again 11:48:43 AM | Deleting C:\WINDOWS\temp... 11:48:44 AM | C:\WINDOWS\temp could not be completely emptied, please reboot and try again 11:48:44 AM | Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp... 11:48:44 AM | C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp could not be completely emptied, please reboot and try again --- MSI --- 11:48:50 AM | Registered: C:\WINDOWS\system32\msi.dll --- Windows Update --- --- Registration: Windows Update/Automatic Update DLLs --- 11:49:01 AM | Unregistered: C:\WINDOWS\system32\msxml.dll 11:49:01 AM | Registered: C:\WINDOWS\system32\msxml.dll 11:49:01 AM | Unregistered: C:\WINDOWS\system32\msxml2.dll 11:49:02 AM | Registered: C:\WINDOWS\system32\msxml2.dll 11:49:25 AM | Unregistered: C:\WINDOWS\system32\msxml3.dll 11:49:26 AM | Registered: C:\WINDOWS\system32\msxml3.dll 11:49:27 AM | Unregistered: C:\WINDOWS\system32\msxml4.dll 11:49:27 AM | Registered: C:\WINDOWS\system32\msxml4.dll 11:49:28 AM | Unregistered: C:\WINDOWS\system32\qmgr.dll 11:49:28 AM | Registered: C:\WINDOWS\system32\qmgr.dll 11:49:28 AM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll 11:49:28 AM | Registered: C:\WINDOWS\system32\qmgrprxy.dll 11:49:28 AM | Unregistered: C:\WINDOWS\system32\muweb.dll 11:49:28 AM | Registered: C:\WINDOWS\system32\muweb.dll 11:49:28 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll 11:49:28 AM | Registered: C:\WINDOWS\system32\winhttp.dll 11:49:29 AM | Registered: C:\WINDOWS\system32\wuapi.dll 11:49:29 AM | Unregistered: C:\WINDOWS\system32\wuaueng.dll 11:49:31 AM | Registered: C:\WINDOWS\system32\wuaueng.dll 11:49:31 AM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll 11:49:31 AM | Registered: C:\WINDOWS\system32\wuaueng1.dll 11:49:31 AM | Unregistered: C:\WINDOWS\system32\wucltui.dll 11:49:31 AM | Registered: C:\WINDOWS\system32\wucltui.dll 11:49:31 AM | Unregistered: C:\WINDOWS\system32\wups.dll 11:49:31 AM | Registered: C:\WINDOWS\system32\wups.dll 11:49:31 AM | Unregistered: C:\WINDOWS\system32\wups2.dll 11:49:31 AM | Registered: C:\WINDOWS\system32\wups2.dll 11:49:32 AM | Unregistered: C:\WINDOWS\system32\wuweb.dll 11:49:32 AM | Registered: C:\WINDOWS\system32\wuweb.dll 11:49:32 AM | Registered: C:\WINDOWS\system32\ole32.dll --- SSL/HTTPS/Cryptography --- 11:49:45 AM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2' --- Registration: SSL/HTTPS/Cryptography --- 11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll 11:49:50 AM | Registered: C:\WINDOWS\system32\cryptdlg.dll 11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptui.dll 11:49:50 AM | Registered: C:\WINDOWS\system32\cryptui.dll 11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptext.dll 11:49:51 AM | Registered: C:\WINDOWS\system32\cryptext.dll 11:49:51 AM | Unregistered: C:\WINDOWS\system32\dssenh.dll 11:49:51 AM | Registered: C:\WINDOWS\system32\dssenh.dll 11:49:51 AM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll 11:49:51 AM | Registered: C:\WINDOWS\system32\gpkcsp.dll 11:49:52 AM | Unregistered: C:\WINDOWS\system32\initpki.dll 11:50:59 AM | Registered: C:\WINDOWS\system32\initpki.dll 11:50:59 AM | Unregistered: C:\WINDOWS\system32\licdll.dll 11:50:59 AM | Registered: C:\WINDOWS\system32\licdll.dll 11:50:59 AM | Unregistered: C:\WINDOWS\system32\mssign32.dll 11:50:59 AM | Registered: C:\WINDOWS\system32\mssign32.dll 11:50:59 AM | Unregistered: C:\WINDOWS\system32\mssip32.dll 11:50:59 AM | Registered: C:\WINDOWS\system32\mssip32.dll 11:51:00 AM | Unregistered: C:\WINDOWS\system32\scardssp.dll 11:51:01 AM | Registered: C:\WINDOWS\system32\scardssp.dll 11:51:01 AM | Unregistered: C:\WINDOWS\system32\sccbase.dll 11:51:01 AM | Registered: C:\WINDOWS\system32\sccbase.dll 11:51:01 AM | Unregistered: C:\WINDOWS\system32\scecli.dll 11:51:01 AM | Registered: C:\WINDOWS\system32\scecli.dll 11:51:01 AM | Unregistered: C:\WINDOWS\system32\softpub.dll 11:51:02 AM | Registered: C:\WINDOWS\system32\softpub.dll 11:51:02 AM | Unregistered: C:\WINDOWS\system32\slbcsp.dll 11:51:02 AM | Registered: C:\WINDOWS\system32\slbcsp.dll 11:51:02 AM | Unregistered: C:\WINDOWS\system32\regwizc.dll 11:51:02 AM | Registered: C:\WINDOWS\system32\regwizc.dll 11:51:02 AM | Unregistered: C:\WINDOWS\system32\rsaenh.dll 11:51:02 AM | Registered: C:\WINDOWS\system32\rsaenh.dll 11:51:02 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll 11:51:03 AM | Registered: C:\WINDOWS\system32\winhttp.dll 11:51:03 AM | Unregistered: C:\WINDOWS\system32\wintrust.dll 11:51:03 AM | Registered: C:\WINDOWS\system32\wintrust.dll --- Registration: ActiveX controls/codecs --- 11:51:04 AM | Registered: C:\WINDOWS\system32\acelpdec.ax 11:51:04 AM | Registered: C:\WINDOWS\system32\actxprxy.dll 11:51:04 AM | Registered: C:\WINDOWS\system32\asctrls.ocx 11:51:04 AM | Registered: C:\WINDOWS\system32\daxctle.ocx 11:51:05 AM | Registered: C:\WINDOWS\system32\hhctrl.ocx 11:51:05 AM | Registered: C:\WINDOWS\system32\l3codecx.ax 11:51:05 AM | Registered: C:\WINDOWS\system32\licmgr10.dll 11:51:05 AM | Registered: C:\WINDOWS\system32\mpg4ds32.ax 11:51:13 AM | Registered: C:\WINDOWS\system32\msdxm.ocx 11:51:13 AM | Registered: C:\WINDOWS\system32\proctexe.ocx 11:51:13 AM | Registered: C:\WINDOWS\system32\tdc.ocx 11:51:13 AM | Registered: C:\WINDOWS\system32\wshom.ocx --- Registration: Control Panel applets --- 11:51:14 AM | DllInstalled: C:\WINDOWS\system32\inetcpl.cpl 11:51:14 AM | DllInstalled: C:\WINDOWS\system32\appwiz.cpl 11:51:14 AM | Registered: C:\WINDOWS\system32\appwiz.cpl 11:51:14 AM | DllInstalled: C:\WINDOWS\system32\nusrmgr.cpl 11:51:14 AM | Registered: C:\WINDOWS\system32\nusrmgr.cpl --- Registration: Direct[X|Draw|Show|Media] --- 11:51:14 AM | Registered: C:\WINDOWS\system32\quartz.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\danim.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\dmscript.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\dmstyle.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\dxmasf.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\dxtmsft.dll 11:51:15 AM | Registered: C:\WINDOWS\system32\dxtrans.dll 11:51:16 AM | Registered: C:\WINDOWS\system32\sbe.dll --- Registration: Programming cores/runtimes --- 11:51:16 AM | Registered: C:\WINDOWS\system32\atl.dll 11:51:16 AM | Registered: C:\WINDOWS\system32\corpol.dll 11:51:16 AM | Registered: C:\WINDOWS\system32\jscript.dll 11:51:16 AM | Registered: C:\WINDOWS\system32\dispex.dll 11:51:16 AM | Registered: C:\WINDOWS\system32\scrrun.dll 11:51:17 AM | Registered: C:\WINDOWS\system32\scrobj.dll 11:51:17 AM | Registered: C:\WINDOWS\system32\vbscript.dll 11:51:17 AM | Registered: C:\WINDOWS\system32\wshext.dll --- Registration: Explorer/IE/OE/shell/WMP --- 11:51:17 AM | Registered: C:\WINDOWS\system32\activeds.dll 11:51:17 AM | Registered: C:\WINDOWS\system32\audiodev.dll 11:51:18 AM | DllInstalled: C:\WINDOWS\system32\browseui.dll 11:51:18 AM | Registered: C:\WINDOWS\system32\browseui.dll 11:51:18 AM | Registered: C:\WINDOWS\system32\browsewm.dll 11:51:18 AM | Registered: C:\WINDOWS\system32\cabview.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\cdfview.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\clbcatex.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\clbcatq.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\comcat.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\cscui.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\credui.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\datime.dll 11:51:19 AM | Registered: C:\WINDOWS\system32\devmgr.dll 11:51:20 AM | Registered: C:\WINDOWS\system32\dfsshlex.dll 11:51:20 AM | Registered: C:\WINDOWS\system32\dmdlgs.dll 11:51:20 AM | Registered: C:\WINDOWS\system32\dmdskmgr.dll 11:51:20 AM | Registered: C:\WINDOWS\system32\dmloader.dll I appreciate any help in the matter.
November 14, 201212 yr Good catch, greenknight! Some additional info on the reported laptop problem:-dmloader.dll, despite beginning with the letters DM, has nothing to do with Device Manager (as you will find out, if you follow the link)Device Manager files begin with dev...The file devmgr.dll has successfully registered (see 5 lines up from bottom in the 1st post)Device Manager is actually a MMC (Microsoft Management Console) application, so also requires the file devmgmt.msc to be present as well as all the MMC files (mmc.exe and about 12 others) .
January 14, 201312 yr version.dll probably crashes because dmloader is corrupted (like in the other post) and being corrupted causes garbage versioning information to be passed back to Dial-a-fix. Dial-a-fix 1.0 (if it ever gets off the ground) doesn't crash when passed garbage version information (already worked on that), and will probably be able to figure this out automatically. Please support Dial-a-fix 1.0!
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