I have ran SAS, spybot and MBAM and cleared all the malware and other crap from the laptop, try to run this program to get perhaps solution to my first problem which is no Device Manager page loading (stays blank).

When running this program I get this message first and then it hangs at dmloader.dll

Access violation at address 77c0154D in module

'version.dll' read of address 00000004

Here is the text from the log of dial-a-fix

11:48:38 AM | Dial-a-fix was unable to determine your version of Internet Explorer

Notes about this log:

1) "->" denotes an external command being executed, and "-> (number)" indicates

the return code from the previous command

2) Not all external command return codes are accurate, or useful

3) Sometimes commands return 0 (no error) even when they fail or crash

4) If an error occurs while registering an object, please send an email to:

dial-a-fix@DjLizard.net and include a copy of this log

DAF version: v0.60.0.24

--- System info ---

OS: Microsoft Windows XP Service Pack 3

IE version: 8.0.6001.18702

MPC: 76487-OEM

CPU: Intel® Core2 Duo CPU T7100 @ 1.80GHz (~1766MHz)

CPU: CPU is 64-bit or has 64-bit extensions

CPU: 2 CPU cores present

BIOS: 12/13/2007

Memory (approx): 2047MB

Uptime: 0 hour(s)

Current directory: C:\Documents and Settings\Administrator\Desktop\Dial-a-fix-v0.60.0.24

---

11/13/2012 11:48:38 AM -- Dial-a-fix : [v0.60.0.24] -- started

11:48:38 AM | Policy scan started

11:48:38 AM | Policy scan ended - no restrictive policies were found

--- Emptying temp folders ---

11:48:42 AM | Deleting C:\Documents and Settings\Administrator\Local Settings\Temp...

11:48:43 AM | C:\Documents and Settings\Administrator\Local Settings\Temp could not be completely emptied, please reboot and try again

11:48:43 AM | Deleting C:\WINDOWS\temp...

11:48:44 AM | C:\WINDOWS\temp could not be completely emptied, please reboot and try again

11:48:44 AM | Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp...

11:48:44 AM | C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp could not be completely emptied, please reboot and try again

--- MSI ---

11:48:50 AM | Registered: C:\WINDOWS\system32\msi.dll

--- Windows Update ---

--- Registration: Windows Update/Automatic Update DLLs ---

11:49:01 AM | Unregistered: C:\WINDOWS\system32\msxml.dll

11:49:01 AM | Registered: C:\WINDOWS\system32\msxml.dll

11:49:01 AM | Unregistered: C:\WINDOWS\system32\msxml2.dll

11:49:02 AM | Registered: C:\WINDOWS\system32\msxml2.dll

11:49:25 AM | Unregistered: C:\WINDOWS\system32\msxml3.dll

11:49:26 AM | Registered: C:\WINDOWS\system32\msxml3.dll

11:49:27 AM | Unregistered: C:\WINDOWS\system32\msxml4.dll

11:49:27 AM | Registered: C:\WINDOWS\system32\msxml4.dll

11:49:28 AM | Unregistered: C:\WINDOWS\system32\qmgr.dll

11:49:28 AM | Registered: C:\WINDOWS\system32\qmgr.dll

11:49:28 AM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll

11:49:28 AM | Registered: C:\WINDOWS\system32\qmgrprxy.dll

11:49:28 AM | Unregistered: C:\WINDOWS\system32\muweb.dll

11:49:28 AM | Registered: C:\WINDOWS\system32\muweb.dll

11:49:28 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll

11:49:28 AM | Registered: C:\WINDOWS\system32\winhttp.dll

11:49:29 AM | Registered: C:\WINDOWS\system32\wuapi.dll

11:49:29 AM | Unregistered: C:\WINDOWS\system32\wuaueng.dll

11:49:31 AM | Registered: C:\WINDOWS\system32\wuaueng.dll

11:49:31 AM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll

11:49:31 AM | Registered: C:\WINDOWS\system32\wuaueng1.dll

11:49:31 AM | Unregistered: C:\WINDOWS\system32\wucltui.dll

11:49:31 AM | Registered: C:\WINDOWS\system32\wucltui.dll

11:49:31 AM | Unregistered: C:\WINDOWS\system32\wups.dll

11:49:31 AM | Registered: C:\WINDOWS\system32\wups.dll

11:49:31 AM | Unregistered: C:\WINDOWS\system32\wups2.dll

11:49:31 AM | Registered: C:\WINDOWS\system32\wups2.dll

11:49:32 AM | Unregistered: C:\WINDOWS\system32\wuweb.dll

11:49:32 AM | Registered: C:\WINDOWS\system32\wuweb.dll

11:49:32 AM | Registered: C:\WINDOWS\system32\ole32.dll

--- SSL/HTTPS/Cryptography ---

11:49:45 AM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2'

--- Registration: SSL/HTTPS/Cryptography ---

11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll

11:49:50 AM | Registered: C:\WINDOWS\system32\cryptdlg.dll

11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptui.dll

11:49:50 AM | Registered: C:\WINDOWS\system32\cryptui.dll

11:49:50 AM | Unregistered: C:\WINDOWS\system32\cryptext.dll

11:49:51 AM | Registered: C:\WINDOWS\system32\cryptext.dll

11:49:51 AM | Unregistered: C:\WINDOWS\system32\dssenh.dll

11:49:51 AM | Registered: C:\WINDOWS\system32\dssenh.dll

11:49:51 AM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll

11:49:51 AM | Registered: C:\WINDOWS\system32\gpkcsp.dll

11:49:52 AM | Unregistered: C:\WINDOWS\system32\initpki.dll

11:50:59 AM | Registered: C:\WINDOWS\system32\initpki.dll

11:50:59 AM | Unregistered: C:\WINDOWS\system32\licdll.dll

11:50:59 AM | Registered: C:\WINDOWS\system32\licdll.dll

11:50:59 AM | Unregistered: C:\WINDOWS\system32\mssign32.dll

11:50:59 AM | Registered: C:\WINDOWS\system32\mssign32.dll

11:50:59 AM | Unregistered: C:\WINDOWS\system32\mssip32.dll

11:50:59 AM | Registered: C:\WINDOWS\system32\mssip32.dll

11:51:00 AM | Unregistered: C:\WINDOWS\system32\scardssp.dll

11:51:01 AM | Registered: C:\WINDOWS\system32\scardssp.dll

11:51:01 AM | Unregistered: C:\WINDOWS\system32\sccbase.dll

11:51:01 AM | Registered: C:\WINDOWS\system32\sccbase.dll

11:51:01 AM | Unregistered: C:\WINDOWS\system32\scecli.dll

11:51:01 AM | Registered: C:\WINDOWS\system32\scecli.dll

11:51:01 AM | Unregistered: C:\WINDOWS\system32\softpub.dll

11:51:02 AM | Registered: C:\WINDOWS\system32\softpub.dll

11:51:02 AM | Unregistered: C:\WINDOWS\system32\slbcsp.dll

11:51:02 AM | Registered: C:\WINDOWS\system32\slbcsp.dll

11:51:02 AM | Unregistered: C:\WINDOWS\system32\regwizc.dll

11:51:02 AM | Registered: C:\WINDOWS\system32\regwizc.dll

11:51:02 AM | Unregistered: C:\WINDOWS\system32\rsaenh.dll

11:51:02 AM | Registered: C:\WINDOWS\system32\rsaenh.dll

11:51:02 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll

11:51:03 AM | Registered: C:\WINDOWS\system32\winhttp.dll

11:51:03 AM | Unregistered: C:\WINDOWS\system32\wintrust.dll

11:51:03 AM | Registered: C:\WINDOWS\system32\wintrust.dll

--- Registration: ActiveX controls/codecs ---

11:51:04 AM | Registered: C:\WINDOWS\system32\acelpdec.ax

11:51:04 AM | Registered: C:\WINDOWS\system32\actxprxy.dll

11:51:04 AM | Registered: C:\WINDOWS\system32\asctrls.ocx

11:51:04 AM | Registered: C:\WINDOWS\system32\daxctle.ocx

11:51:05 AM | Registered: C:\WINDOWS\system32\hhctrl.ocx

11:51:05 AM | Registered: C:\WINDOWS\system32\l3codecx.ax

11:51:05 AM | Registered: C:\WINDOWS\system32\licmgr10.dll

11:51:05 AM | Registered: C:\WINDOWS\system32\mpg4ds32.ax

11:51:13 AM | Registered: C:\WINDOWS\system32\msdxm.ocx

11:51:13 AM | Registered: C:\WINDOWS\system32\proctexe.ocx

11:51:13 AM | Registered: C:\WINDOWS\system32\tdc.ocx

11:51:13 AM | Registered: C:\WINDOWS\system32\wshom.ocx

--- Registration: Control Panel applets ---

11:51:14 AM | DllInstalled: C:\WINDOWS\system32\inetcpl.cpl

11:51:14 AM | DllInstalled: C:\WINDOWS\system32\appwiz.cpl

11:51:14 AM | Registered: C:\WINDOWS\system32\appwiz.cpl

11:51:14 AM | DllInstalled: C:\WINDOWS\system32\nusrmgr.cpl

11:51:14 AM | Registered: C:\WINDOWS\system32\nusrmgr.cpl

--- Registration: Direct[X|Draw|Show|Media] ---

11:51:14 AM | Registered: C:\WINDOWS\system32\quartz.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\danim.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\dmscript.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\dmstyle.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\dxmasf.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\dxtmsft.dll

11:51:15 AM | Registered: C:\WINDOWS\system32\dxtrans.dll

11:51:16 AM | Registered: C:\WINDOWS\system32\sbe.dll

--- Registration: Programming cores/runtimes ---

11:51:16 AM | Registered: C:\WINDOWS\system32\atl.dll

11:51:16 AM | Registered: C:\WINDOWS\system32\corpol.dll

11:51:16 AM | Registered: C:\WINDOWS\system32\jscript.dll

11:51:16 AM | Registered: C:\WINDOWS\system32\dispex.dll

11:51:16 AM | Registered: C:\WINDOWS\system32\scrrun.dll

11:51:17 AM | Registered: C:\WINDOWS\system32\scrobj.dll

11:51:17 AM | Registered: C:\WINDOWS\system32\vbscript.dll

11:51:17 AM | Registered: C:\WINDOWS\system32\wshext.dll

--- Registration: Explorer/IE/OE/shell/WMP ---

11:51:17 AM | Registered: C:\WINDOWS\system32\activeds.dll

11:51:17 AM | Registered: C:\WINDOWS\system32\audiodev.dll

11:51:18 AM | DllInstalled: C:\WINDOWS\system32\browseui.dll

11:51:18 AM | Registered: C:\WINDOWS\system32\browseui.dll

11:51:18 AM | Registered: C:\WINDOWS\system32\browsewm.dll

11:51:18 AM | Registered: C:\WINDOWS\system32\cabview.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\cdfview.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\clbcatex.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\clbcatq.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\comcat.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\cscui.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\credui.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\datime.dll

11:51:19 AM | Registered: C:\WINDOWS\system32\devmgr.dll

11:51:20 AM | Registered: C:\WINDOWS\system32\dfsshlex.dll

11:51:20 AM | Registered: C:\WINDOWS\system32\dmdlgs.dll

11:51:20 AM | Registered: C:\WINDOWS\system32\dmdskmgr.dll

11:51:20 AM | Registered: C:\WINDOWS\system32\dmloader.dll

I appreciate any help in the matter.

This problem has been answered on another thread, see

Good catch, greenknight!

Some additional info on the reported laptop problem:-

• dmloader.dll, despite beginning with the letters DM, has nothing to do with Device Manager (as you will find out, if you follow the link)
  
• Device Manager files begin with dev...
  
• The file devmgr.dll has successfully registered (see 5 lines up from bottom in the 1st post)
  
• Device Manager is actually a MMC (Microsoft Management Console) application, so also requires the file devmgmt.msc to be present as well as all the MMC files (mmc.exe and about 12 others)
  

.

version.dll probably crashes because dmloader is corrupted (like in the other post) and being corrupted causes garbage versioning information to be passed back to Dial-a-fix.

Dial-a-fix 1.0 (if it ever gets off the ground) doesn't crash when passed garbage version information (already worked on that), and will probably be able to figure this out automatically.

 

Please support Dial-a-fix 1.0!