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Guest Trey English

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I don't do Vista (yet).

I'd start by asking Microsoft PSS for assistance:


Although their newsgroups are the best bet, Microsoft's email support is really good as well. They try pretty hard. Be sure to be incredibly descriptive about every step and message you receive, the things you've already tried, and give them plenty of information about your system (manufacturer, model, how long you've had it, whether Vista is an upgrade from XP or a fresh install / preloaded, which edition of Vista you have, etc, etc.).

Dial-a-fix Vista support will not be available until a to-be-announced month in 2008.

Tarun: I recommend moving this thread to general support as I will not be providing support for Vista in here.

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