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missing help and support service

marytea13
in Windows XP

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I've been trying to re install help and support which is missing from my services (XP home)

I've got dial a fix + Microsoft trying to help but nothing seems to work as I seem to be missing HCAppRes.dll. I have service pack 2 + 3 installed & somehow 'lost' this service. And suggestions please?

  • Administrator

Hi marytea13, welcome to Lunarsoft!

Click on Start, then Run and type or paste the following command in:

rundll32.exe setupapi.dll,InstallHinfSection DefaultInstall 132 C:\WINDOWS\inf\pchealth.inf
If you are missing HCAppRes.dll after that, run this command in the Run box: 
sfc /scannow

  • Author

1. Close all applications that use HelpCtr Service.

2. At a command prompt, type the following commands, and then press ENTER after each command: • %windir%\pchealth\helpctr\binaries\HelpSvc.exe /regserver /svchost netsvcs /RAInstall

• %windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscmui.cab

• %windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscsp_l3.cab

This should have been on my last post but I lost that post! Cheeers

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