Barlnar Posted December 28, 2008 Posted December 28, 2008 Well, Windows Updater stopped working for me for some reason. It kept on saying that it couldn't turn on and that I should try to turn it on manually. I tried, but it didn't work. Then I found this handy tool and hoped that it would help fix my problems. Everything was going fine until I got this error: Dial-a-fix kept running, and when it finished, I tried turning on Windows Updater, but it still wouldn't work. About a minute later, AVG detacted three new viruses on my computer and deleted them. All of them were Trojan Horse SHeur2.hsf viruses and all of them were found in my C:\FOUND.005 folder, which I haven't even heard of until just now. Please help. EDIT: Actually, the first virus was a Trojan Horse Downloader.Generic8.HPC virus.
Eldmannen Posted December 28, 2008 Posted December 28, 2008 Hint of the day: screenshot are usually better saved in PNG format than JPG.
Barlnar Posted December 28, 2008 Author Posted December 28, 2008 Yeah, I know. I accidentally saved it as a JPEG, but it's still readable.
Administrator Tarun Posted December 28, 2008 Administrator Posted December 28, 2008 Reboot and run DAF again.
Barlnar Posted December 28, 2008 Author Posted December 28, 2008 I get this error: "Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c"
Administrator Tarun Posted December 28, 2008 Administrator Posted December 28, 2008 Can you please provide more information, such as where the error occurs, what you were doing or trying to do, etc.
Barlnar Posted December 28, 2008 Author Posted December 28, 2008 Can you please provide more information, such as where the error occurs, what you were doing or trying to do, etc. When I try to boot up Dial-a-fix, I get that above error.
Administrator Tarun Posted December 28, 2008 Administrator Posted December 28, 2008 I'd recommend scanning your computer for malware. Please download my Anti-Malware Toolkit and get the Professional package. Then follow the directions in the PC Cleanup guide. After that post a HijackThis log in our HijackThis section.
Barlnar Posted December 28, 2008 Author Posted December 28, 2008 Well, this is odd. I woke up this morning and tried to run Dial-a-fix again to see if it magically started working again. And it did. I had no error messages this time, but still, Windows Automatic Updater won't turn on.
Administrator Tarun Posted December 28, 2008 Administrator Posted December 28, 2008 Since you had a virus it would be a good idea to check the system for malware. What messages do you get when you try to use the Windows Automatic Update?
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