kcmunchkin Posted April 19, 2009 Share Posted April 19, 2009 Hi, I am a new member here (but have been lurking for a while) and want to first thank everyone for some really great info. Next is my question. I've seen the wiki page for the http://wiki.lunarsoft.net/wiki/Product_IDs and it was really helpful. I'm in the process of trying to find out who formatted and reinstalled Windows XP (potentially erasing critical data) on a computer at my place of business. The in-house IT person conducting the investigation reported: "The product ID for Windows XP installed on XXXX was 76487?640?XXXXXXX?XXXXX. This product ID corresponds to the product ? Windows XP Pro Service pack 2 ? and was a retail purchase based on the first 5 digits ??76487. The second, three number set indicates that this was a volume license, which is normally an indication that it was not pre?installed on a purchased machine." Based on this information, they determined that Windows XP was installed using a single-user retail CD. After reading the wiki page, it looks like they are wrong: 76487 with the 640 channel ID means that it was installed with an XP Pro volume license CD. I think our bozo IT people are trying to cover their behinds by blaming their error on a non-IT employee. The people in charge say they need "real" product ID info (e.g. from Microsoft) to refute the report (they won't believe the wiki page ). My attempts so far with Microsoft to get this info by providing the full product ID have been unsuccessful--basically they keep sending me this email saying "Products purchased under a Select License Agreement or Software Assurance Home Use Program are not eligible for no-charge support; Not Supported; Package Name: Windows XP Professional English NA CD w/SP2; SKU: E85-02665". So, can anyone tell me where or how I can get this information about what the product IDs mean--specifically the one in question? The supervisor route at Microsoft support hasn't been helpful, either. A million thanks! kcmunchkin Link to comment Share on other sites More sharing options...
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