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KB921566 fails to update

bwaise
in Windows XP

Featured Replies

Hi all,

can someone please have a read of the following and tell me if they can see why KB921566 won't install? I've had the problem lingering for about a year and am tired of the update icon lingering in the bottom of the screen.

11:57:27 AM | Dial-a-fix was unable to determine your version of Internet Explorer

Notes about this log:

1) "->" denotes an external command being executed, and "-> (number)" indicates

     the return code from the previous command

2) Not all external command return codes are accurate, or useful

3) Sometimes commands return 0 (no error) even when they fail or crash

4) If an error occurs while registering an object, please send an email to:

     dial-a-fix@DjLizard.net and include a copy of this log


DAF version: v0.60.0.24


--- System info ---

OS: Microsoft Windows XP Service Pack 3

IE version: 8.0.6001.18702

MPC: 76487-OEM

CPU: Intel(R) Pentium(R) M processor 1.86GHz (~1860MHz)

BIOS: 12/12/2008

Memory (approx): 502MB

Uptime: 0 hour(s) 

Current directory: C:\Documents and Settings\user\Desktop\Dial-a-fix-v0.60.0.24

---


27/04/2010 11:57:27 AM -- Dial-a-fix : [v0.60.0.24] -- started

11:57:27 AM | Policy scan started

11:57:27 AM | Policy scan ended - no restrictive policies were found

--- Flush SoftwareDistribution ---

--- Emptying temp folders ---

12:21:18 PM | Deleting C:\Documents and Settings\user\Local Settings\Temp...

12:21:18 PM | C:\Documents and Settings\user\Local Settings\Temp could not be completely emptied, please reboot and try again

12:21:18 PM | Deleting C:\WINDOWS\temp...

12:21:21 PM | C:\WINDOWS\temp could not be completely emptied, please reboot and try again

12:21:21 PM | Deleting C:\DOCUME~1\user\LOCALS~1\Temp...

12:21:21 PM | Re-created directory C:\DOCUME~1\user\LOCALS~1\Temp

--- MSI ---

12:21:58 PM | Registered: C:\WINDOWS\system32\msi.dll

--- Windows Update ---

--- Registration: Windows Update/Automatic Update DLLs ---

12:22:07 PM | Unregistered: C:\WINDOWS\system32\msxml.dll

12:22:07 PM | Registered: C:\WINDOWS\system32\msxml.dll

12:22:07 PM | Unregistered: C:\WINDOWS\system32\msxml2.dll

12:22:07 PM | Registered: C:\WINDOWS\system32\msxml2.dll

12:22:10 PM | Unregistered: C:\WINDOWS\system32\msxml3.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\msxml3.dll

12:22:11 PM | Unregistered: C:\WINDOWS\system32\msxml4.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\msxml4.dll

12:22:11 PM | Unregistered: C:\WINDOWS\system32\qmgr.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\qmgr.dll

12:22:11 PM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\qmgrprxy.dll

12:22:11 PM | Unregistered: C:\WINDOWS\system32\muweb.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\muweb.dll

12:22:11 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll

12:22:11 PM | Registered: C:\WINDOWS\system32\winhttp.dll

12:22:12 PM | Registered: C:\WINDOWS\system32\wuapi.dll

12:22:12 PM | Unregistered: C:\WINDOWS\system32\wuaueng.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wuaueng.dll

12:22:13 PM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wuaueng1.dll

12:22:13 PM | Unregistered: C:\WINDOWS\system32\wucltui.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wucltui.dll

12:22:13 PM | Unregistered: C:\WINDOWS\system32\wups.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wups.dll

12:22:13 PM | Unregistered: C:\WINDOWS\system32\wups2.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wups2.dll

12:22:13 PM | Unregistered: C:\WINDOWS\system32\wuweb.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\wuweb.dll

12:22:13 PM | Registered: C:\WINDOWS\system32\ole32.dll

--- SSL/HTTPS/Cryptography ---

12:22:23 PM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2'

--- Registration: SSL/HTTPS/Cryptography ---

12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll

12:22:27 PM | Registered: C:\WINDOWS\system32\cryptdlg.dll

12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptui.dll

12:22:27 PM | Registered: C:\WINDOWS\system32\cryptui.dll

12:22:27 PM | Unregistered: C:\WINDOWS\system32\cryptext.dll

12:22:27 PM | Registered: C:\WINDOWS\system32\cryptext.dll

12:22:27 PM | Unregistered: C:\WINDOWS\system32\dssenh.dll

12:22:27 PM | Registered: C:\WINDOWS\system32\dssenh.dll

12:22:27 PM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll

12:22:27 PM | Registered: C:\WINDOWS\system32\gpkcsp.dll

12:22:28 PM | Unregistered: C:\WINDOWS\system32\initpki.dll

12:23:29 PM | Registered: C:\WINDOWS\system32\initpki.dll

12:23:29 PM | Unregistered: C:\WINDOWS\system32\licdll.dll

12:23:29 PM | Registered: C:\WINDOWS\system32\licdll.dll

12:23:30 PM | Unregistered: C:\WINDOWS\system32\mssign32.dll

12:23:30 PM | Registered: C:\WINDOWS\system32\mssign32.dll

12:23:30 PM | Unregistered: C:\WINDOWS\system32\mssip32.dll

12:23:30 PM | Registered: C:\WINDOWS\system32\mssip32.dll

12:23:30 PM | Unregistered: C:\WINDOWS\system32\scardssp.dll

12:23:30 PM | Registered: C:\WINDOWS\system32\scardssp.dll

12:23:30 PM | Unregistered: C:\WINDOWS\system32\sccbase.dll

12:23:30 PM | Registered: C:\WINDOWS\system32\sccbase.dll

12:23:30 PM | Unregistered: C:\WINDOWS\system32\scecli.dll

12:23:31 PM | Registered: C:\WINDOWS\system32\scecli.dll

12:23:31 PM | Unregistered: C:\WINDOWS\system32\softpub.dll

12:23:31 PM | Registered: C:\WINDOWS\system32\softpub.dll

12:23:31 PM | Unregistered: C:\WINDOWS\system32\slbcsp.dll

12:23:31 PM | Registered: C:\WINDOWS\system32\slbcsp.dll

12:23:31 PM | Unregistered: C:\WINDOWS\system32\regwizc.dll

12:23:31 PM | Registered: C:\WINDOWS\system32\regwizc.dll

12:23:31 PM | Unregistered: C:\WINDOWS\system32\rsaenh.dll

12:23:31 PM | Registered: C:\WINDOWS\system32\rsaenh.dll

12:23:31 PM | Unregistered: C:\WINDOWS\system32\winhttp.dll

12:23:32 PM | Registered: C:\WINDOWS\system32\winhttp.dll

12:23:32 PM | Unregistered: C:\WINDOWS\system32\wintrust.dll

12:23:32 PM | Registered: C:\WINDOWS\system32\wintrust.dll

--- Registration: ActiveX controls/codecs ---

12:23:32 PM | Registered: C:\WINDOWS\system32\acelpdec.ax

12:23:32 PM | Registered: C:\WINDOWS\system32\actxprxy.dll

12:23:32 PM | Registered: C:\WINDOWS\system32\asctrls.ocx

12:23:33 PM | Registered: C:\WINDOWS\system32\daxctle.ocx

12:23:33 PM | Registered: C:\WINDOWS\system32\hhctrl.ocx

12:23:33 PM | Registered: C:\WINDOWS\system32\l3codecx.ax

12:23:33 PM | Registered: C:\WINDOWS\system32\licmgr10.dll

12:23:33 PM | Registered: C:\WINDOWS\system32\mpg4ds32.ax

12:23:35 PM | Registered: C:\WINDOWS\system32\msdxm.ocx

12:23:35 PM | Registered: C:\WINDOWS\system32\proctexe.ocx

12:23:35 PM | Registered: C:\WINDOWS\system32\tdc.ocx

12:23:35 PM | Registered: C:\WINDOWS\system32\wshom.ocx

--- Registration: Control Panel applets ---

12:23:35 PM | DllInstalled: C:\WINDOWS\system32\inetcpl.cpl

12:23:36 PM | DllInstalled: C:\WINDOWS\system32\appwiz.cpl

12:23:36 PM | Registered: C:\WINDOWS\system32\appwiz.cpl

12:23:36 PM | DllInstalled: C:\WINDOWS\system32\nusrmgr.cpl

12:23:36 PM | Registered: C:\WINDOWS\system32\nusrmgr.cpl

--- Registration: Direct[X|Draw|Show|Media] ---

12:23:36 PM | Registered: C:\WINDOWS\system32\quartz.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\danim.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dmscript.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dmstyle.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dxmasf.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dxtmsft.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dxtrans.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\sbe.dll

--- Registration: Programming cores/runtimes ---

12:23:37 PM | Registered: C:\WINDOWS\system32\atl.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\corpol.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\jscript.dll

12:23:37 PM | Registered: C:\WINDOWS\system32\dispex.dll

12:23:38 PM | Registered: C:\WINDOWS\system32\scrrun.dll

12:23:38 PM | Registered: C:\WINDOWS\system32\scrobj.dll

12:23:38 PM | Registered: C:\WINDOWS\system32\vbscript.dll

12:23:38 PM | Registered: C:\WINDOWS\system32\wshext.dll

--- Registration: Explorer/IE/OE/shell/WMP ---

12:23:38 PM | Registered: C:\WINDOWS\system32\activeds.dll

12:23:38 PM | Registered: C:\WINDOWS\system32\audiodev.dll

12:23:39 PM | DllInstalled: C:\WINDOWS\system32\browseui.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\browseui.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\browsewm.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\cabview.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\cdfview.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\clbcatex.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\clbcatq.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\comcat.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\cscui.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\credui.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\datime.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\devmgr.dll

12:23:39 PM | Registered: C:\WINDOWS\system32\dfsshlex.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dmdlgs.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dmdskmgr.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dmloader.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dmocx.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dmview.ocx

12:23:40 PM | DllInstalled: C:\WINDOWS\system32\dsuiext.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dsuiext.dll

12:23:40 PM | DllInstalled: C:\WINDOWS\system32\dsquery.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dsquery.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\dskquoui.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\els.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\es.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\fontext.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\hlink.dll

12:23:40 PM | Registered: C:\WINDOWS\system32\hnetcfg.dll

12:23:41 PM | Registered: C:\WINDOWS\system32\iedkcs32.dll

12:23:41 PM | Registered: C:\WINDOWS\system32\iepeers.dll

12:23:41 PM | Error 127: C:\WINDOWS\system32\iesetup.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:24:47 PM | Error 127: C:\WINDOWS\system32\iesetup.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702

12:24:50 PM | Registered: C:\WINDOWS\system32\ils.dll

12:24:50 PM | Error 127: C:\WINDOWS\system32\imgutil.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:24:52 PM | Registered: C:\WINDOWS\system32\inetcfg.dll

12:24:52 PM | Registered: C:\WINDOWS\system32\inetcomm.dll

12:24:52 PM | Error 127: C:\WINDOWS\system32\inseng.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:24:54 PM | Error 127: C:\WINDOWS\system32\inseng.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702

12:24:55 PM | Registered: C:\WINDOWS\system32\laprxy.dll

12:24:56 PM | Registered: C:\WINDOWS\system32\lmrt.dll

12:24:56 PM | Registered: C:\WINDOWS\system32\mlang.dll

12:24:56 PM | Registered: C:\WINDOWS\system32\mmcndmgr.dll

12:24:56 PM | Registered: C:\WINDOWS\system32\mmcshext.dll

12:24:57 PM | Registered: C:\WINDOWS\system32\mscoree.dll

12:24:57 PM | Error 127: C:\WINDOWS\system32\mshtml.dll is not registerable or the file is corrupted. Version: 8.00.6001.18904

12:24:58 PM | Error 127: C:\WINDOWS\system32\mshtml.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18904

12:24:59 PM | Registered: C:\WINDOWS\system32\mshtmled.dll

12:25:00 PM | Registered: C:\WINDOWS\system32\msieftp.dll

12:25:00 PM | Registered: C:\WINDOWS\system32\msoeacct.dll

12:25:00 PM | Registered: C:\WINDOWS\system32\msr2c.dll

12:25:00 PM | Error 127: C:\WINDOWS\system32\msrating.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:25:01 PM | DllInstalled: C:\WINDOWS\system32\mydocs.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\mydocs.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\mstime.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\netcfgx.dll

12:25:01 PM | DllInstalled: C:\WINDOWS\system32\netplwiz.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\netplwiz.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\netman.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\netshell.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\ntmsevt.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\ntmsmgr.dll

12:25:01 PM | DllInstalled: C:\WINDOWS\system32\ntmssvc.dll

12:25:01 PM | Registered: C:\WINDOWS\system32\ntmssvc.dll

12:25:02 PM | Error 127: C:\WINDOWS\system32\occache.dll is not registerable or the file is corrupted. Version: 8.00.6001.18904

12:25:03 PM | Error 127: C:\WINDOWS\system32\occache.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18904

12:25:05 PM | Registered: C:\WINDOWS\system32\ole32.dll

12:25:05 PM | Registered: C:\WINDOWS\system32\oleaut32.dll

12:25:05 PM | Registered: C:\WINDOWS\system32\oleacc.dll

12:25:05 PM | Registered: C:\WINDOWS\system32\olepro32.dll

12:25:05 PM | DllInstalled: C:\WINDOWS\system32\photowiz.dll

12:25:05 PM | Registered: C:\WINDOWS\system32\photowiz.dll

12:25:05 PM | Error 127: C:\WINDOWS\system32\pngfilt.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:25:06 PM | Registered: C:\WINDOWS\system32\remotepg.dll

12:25:06 PM | Registered: C:\WINDOWS\system32\rpcrt4.dll

12:25:06 PM | Registered: C:\WINDOWS\system32\rshx32.dll

12:25:06 PM | Registered: C:\WINDOWS\system32\sendmail.dll

12:25:06 PM | Registered: C:\WINDOWS\system32\slayerxp.dll

12:25:08 PM | DllInstalled: C:\WINDOWS\system32\shdocvw.dll

12:25:25 PM | Error during registration of C:\WINDOWS\system32\shdocvw.dll - version: 6.00.2900.5512. The error returned is: Error accessing the OLE registry.

(-2147319780)

12:25:25 PM | Registered: C:\WINDOWS\system32\shell32.dll

12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shell32.dll

12:25:27 PM | Registered: C:\WINDOWS\system32\shmedia.dll

12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shimgvw.dll

12:25:27 PM | Registered: C:\WINDOWS\system32\shimgvw.dll

12:25:27 PM | DllInstalled: C:\WINDOWS\system32\shsvcs.dll

12:25:28 PM | Registered: C:\WINDOWS\system32\shsvcs.dll

12:25:28 PM | Registered: C:\WINDOWS\system32\srclient.dll

12:25:28 PM | Unregistered: C:\WINDOWS\system32\stobject.dll

12:25:28 PM | Registered: C:\WINDOWS\system32\stobject.dll

12:25:28 PM | DllInstalled: C:\WINDOWS\system32\themeui.dll

12:25:28 PM | Registered: C:\WINDOWS\system32\themeui.dll

12:25:28 PM | Registered: C:\WINDOWS\system32\twext.dll

12:25:29 PM | DllInstalled: C:\WINDOWS\system32\urlmon.dll

12:25:29 PM | Registered: C:\WINDOWS\system32\urlmon.dll

12:25:29 PM | Registered: C:\WINDOWS\system32\userenv.dll

12:25:29 PM | Error 127: C:\WINDOWS\system32\webcheck.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702

12:25:43 PM | Error 127: C:\WINDOWS\system32\webcheck.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702

12:25:44 PM | Registered: C:\WINDOWS\system32\webvw.dll

12:25:44 PM | Registered: C:\WINDOWS\system32\winhttp.dll

12:25:44 PM | DllInstalled: C:\WINDOWS\system32\wininet.dll

12:25:44 PM | Registered: C:\WINDOWS\system32\zipfldr.dll

12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdadc.dll

12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaenum.dll

12:25:44 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaer.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaipp.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaora.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaosp.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaps.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasc.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdasql.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdatt.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdaurl.dll

12:25:45 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdmeng.dll

12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msdmine.dll

12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msmdcb80.dll

12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msmdgd80.dll

12:25:46 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msolap80.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msolui80.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\msxactps.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32r.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqloledb.dll

12:25:47 PM | Registered: C:\Program Files\Common Files\system\Ole DB\sqlxmlx.dll

KB921566 is a security update for Office 2003, dated August 8, 2006 (office2003-KB921566-FullFile-ENU.exe).

Is this the update you mean?

It should not install if you already have Service Pack 3 for Office 2003 installed, because SP3 is later than KB921566.

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