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I have repeatedly completed the steps as describe here and am still having many issues.

Here is my log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:22:31 AM, on 10/13/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\COMODO\COMODO Internet Security\cfp.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Documents and Settings\Owner\Desktop\Download\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: MgsubfalWua - {7595136D-C46C-4898-BC77-5AC06976FAD3} - (no file)

O23 - Service: Apple Mobile Device - Unknown owner - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--

End of file - 6692 bytes

I cannot use Google Chrome for some reason. I opens and says loading forever. When I google something most of the links get redirected to BS sites.

I am at a loss because and my next step is to format and reinstall everything. I have my critical data already backed up so that is no huge deal, but if I can avoid it that would be cheaper and easier.

Does anyone have any ideas? I appreciate any help you can offer.

Thank you.

  • Administrator

Welcome to Lunarsoft.

The source of your problem is here:

O4 - HKUS\S-1-5-18\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'Default user')

You'll want to remove that entry with HijackThis and then delete the file from the Windows directory.

  • Author

Welcome to Lunarsoft.

The source of your problem is here:

O4 - HKUS\S-1-5-18\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Tvotujepop] rundll32.exe "C:\WINDOWS\jitheson.dll",Startup (User 'Default user')

You'll want to remove that entry with HijackThis and then delete the file from the Windows directory.

I appreciate the help. I will do so and report back.

Thank you.

EDIT:

I am still having trouble with the following:

application.trackingcookies

and

trackware.tracking Cookiestrem

I blocked all cookies for a time and it made no difference. I clean this up with Spyware Doctor and they come back.

Here is the most recent log.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:19:07 PM, on 10/13/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\COMODO\COMODO Internet Security\cfp.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Program Files\Microsoft Office\Office14\WINWORD.EXE

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Spyware Doctor\pctsGui.exe

C:\Program Files\Paint.NET\PaintDotNet.exe

C:\Documents and Settings\Owner\Desktop\Download\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: MgsubfalWua - {7595136D-C46C-4898-BC77-5AC06976FAD3} - (no file)

O23 - Service: Apple Mobile Device - Unknown owner - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--

End of file - 6647 bytes

I do not know what else to do.

I think we've all missed the extra information you've posted, because your EDIT did not change the date/time of posting.

Tracking cookies may, or may not, be an issue, depending on exactly which website put them there.

By their nature they will re-appear, if the same websites are being regularly re-visited.

.

  • 2 weeks later...
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