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eldercompmom

ZoneAlarm update messed up my computer

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My computer updated Firefox and Zone Alarm in the same day. Was previously having to shut down ZA to get on internet. Now everything is screwed up. Tried dial-a-fix which says Error -2147023824 encountered while trying to register Windows\system32\wuaueng.dll - Also my computer will not shut down now. Absolutely NO internet. Word messes up and lots of applications seem to get hung. I am trying to research problems one by one. I am retired and taking classes to learn more about fixing my computer-still in learning stage and trying to put all info received in my poor muddled brain together. Any advice is welcome!

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Welcome to Lunarsoft!

You may want to start by uninstalling ZoneAlarm and running Windows Updates. ZoneAlarm had an issue that conflicted with a Windows Update. In all honesty, ZoneAlarm is a horrible firewall. I'd recommend using Comodo Firewall. :yay:

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My computer updated Firefox and Zone Alarm in the same day. Was previously having to shut down ZA to get on internet. Now everything is screwed up. Tried dial-a-fix which says Error -2147023824 encountered while trying to register Windows\system32\wuaueng.dll - Also my computer will not shut down now. Absolutely NO internet. Word messes up and lots of applications seem to get hung. I am trying to research problems one by one. I am retired and taking classes to learn more about fixing my computer-still in learning stage and trying to put all info received in my poor muddled brain together. Any advice is welcome!

Try to do a system restore first, Press F8 on start, selct safe mode, select " no and go back a week. Then after its done, unistall ZA ,its crap like Tarun said. Run your scans, then install Comodo and watch what it asks you. ok. Hope this helps.

Regards

Caveman

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