Again Thanks - I uploaded to the first one

do I need to send you any login info on this? http://www.kwikpiks.com/

Kwikpiks will give you links to post both thumbnails and images in BBCode format.

Kwikpiks will give you links to post both thumbnails and images in BBCode format.

I already posted them can you get to them?

Sorry Joe but there aren't any images posted here yet. I believe you simply uploaded them to the image hosting service, Kwikpiks. You'll need to link them.

This guide may help: http://wiki.lunarsoft.net/wiki/Post_a_screenshot

Thanks I think I did it at least it shows the album has 22 files

What is your background to know these ythings so well?

If the album is not set to private you can link to it here.

It's almost all self-taught. Started when I was a kid.

I compliment you on learning at a top level

http://www.kwikpiks.com/gallery/?a=aksbio

I enjoy try the things you suggest i makes me learn - i am only hoping my partners computer will soon be operating

Going through all you said to do there are great improvements - I will try some thinga and see what does not work like Print Shop

THANKS THANKS

The good news is a lot of problems are gone.

I went through all your ideas and did them again and some things are working

Print shop still said it can't find v1.1 I did the permission and it still did not solve that.

Also if I go to start and then help and support is say it can not find the help file

when I do a search it is there????

any ideas?

Looking over the screenshots, did OneCare report infections? If so, we should check for and remove them if any are found.

Please download my Anti-Malware Toolkit and get the Professional package. Then follow the directions in the PC Cleanup guide. After that, please post a HijackThis log.

one care never loaded - i will do what you said

Okay I see, it was just the top three threats.

I did what you said I hope correctly

The file is less than 13 KB and the upload says file larger than available space

Also attachment space used 1.15 MB of 150K which does not make sense???

JOE, you can check your attachments here

Thanks I deleted them

If I can solve this problem - at least she can work

Have a great day

Is the .NET Framework 1.1 listed in Add/Remove Programs?

here is what I have - I downloaded the 3.5 you advised and this is what I have

Be sure to run Windows Update and get everything available.

ok I will try that last time it did not want to do it maybe since your last suggestions it will

I had to run it from the microsoft web site since the help and support on her computer does not work - even though a search show the files ther - in fact I replaced the files with mine and nothing - Microsoft says nothing to download - should I do an install of the 1.1 distributed???

Hi - any thoughts on loading the net 1.1? and which one?

I've spoken with a few people who believe it may be a permission issue.

http://wiki.lunarsoft.net/wiki/Dial-a-fix_...rmission_issues

Thanks

I will work on it tomorrow and report back to you

Hi:

As usual - I need to check with you

I am up to this point.

If you were successful with the previous steps, navigate to where you stored Dial-a-fix by using the 'cd' command. For example: if you had stored Dial-a-fix on your desktop in a sub-folder called "Dial-a-fix full", then:

Type (including the quotation marks): CD /D "%userprofile%\Desktop\Dial-a-fix full" and press Enter.

If you logged in under a different account or stored Dial-a-fix in a different location, you will need to change to the appropriate directory.

Now type: Dial-a-fix.exe and press Enter.

This is my target on the desk top

C:\Software\Dial-a-fix\Dial-a-fix.exe

What do I type CD is that change directory? /D D drive?

Since I am in C drive

"%userprofile%\Dial-a-fix\dial-a-fix.exe"

Thanks