Log (Danielle's)

Capman · January 29, 2009

I've got rid of loads of infections, but might need help to get it finished.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:33:18, on 29/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Acer\eManager\anbmServ.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\system32\keyhook.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Arcade\PCMService.exe

C:\Program Files\Launch Manager\QtZgAcer.EXE

C:\WINDOWS\system32\rundll32.exe

C:\Acer\Empowering Technology\eRecovery\Monitor.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\WINDOWS\system32\sistray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\Danielle\Desktop\HiJackThis.exe

C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.orange.co.uk/?linkfrom=_ietb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo

R3 - URLSearchHook: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll

O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll

O4 - HKLM\..\Run: [LaunchApp] Alaunch

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"

O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE

O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Grid default.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O24 - Desktop Component 0: (no name) - http://www.cafc.co.uk/football/Squad06-07.jpg

--

End of file - 8679 bytes

Tarun · January 29, 2009

Personally I would ditch AVG and go to Avast (minimal install) or Avira. Also, go through and uninstall all toolbars.

This entry is questionable:

O4 - HKLM\..\Run: [ROAD ITCH AMOK PING] C:\Documents and Settings\All Users\Application Data\Long slow road itch\Grid default.exe

Capman · January 29, 2009

Unfortunately they have paid for AVG (the complete suite, not just the anti-virus), so I better leave it on there.

I had already uninstalled a lot of toolbars, but wasn't sure about the ones that were left, because I thought they might genuinely be needed. Anyway, they're gone now, they will just have to get them again if they need them.

I nearly deleted that 04 earlier funnily enough, because something don't feel right about it, I am going to see what I can find out about it first.

Anyway thanks for looking Tarun.

Tarun · January 29, 2009

A few sites have said it's LOP.com malware.

You can also upload it to UploadNET on Malwarebytes so they'll detect it in the future if they did not already detect it.

http://uploads.malwarebytes.org/

rridgely · January 29, 2009

That 04 does need to go. I did a few searches and found it listed with different .exe names on a few sites, which means its most likely some kind of trojan.

Easiest way to get rid of it:

Download Killbox from Here

Run Killbox by clicking the killbox.exe file on the desktop

In the Full Path of File to Delete window type (or copy and paste)

C:\Documents and Settings\All Users\Application Data\Long slow road itch\Grid default.exe

Select the options Delete on reboot

Click the button: Single File and it should then flash green.

Then press the Delete File button (Red Circle with a White X).

Killbox will tell you that all listed files will be removed on next reboot and asks if you would like to Reboot now, click YES

If you don't get that message, reboot manually.

Your computer should reboot now.

Then delete it in hijackthis. ( should have file missing in it.)

------

Oh one other small thing, they are using active desktop to pull their desktop off a server every time they start up their computer. Not horrible but it slows down boot up... just thought I would point that out.

http://www.cafc.co.uk/football/Squad06-07.jpg There is a link to their desktop background, wouldn't hurt to download it to my pictures and then set it as default from there.

Also wouldn't hurt to do an online kaspersky scan to make sure nothings hiding from the others you've run.

b]Run Kaspersky WebScanner

Please go HERE and click Kaspersky Online Scanner
Read and Accept the Agreement
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
If you see a Windows dialog asking if you want to install this software, click the Install button.
The program will launch and then begin downloading the latest definition files,
When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
Under "Please select a target to scan:", click My Computer to start the scan.
When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
Paste kaspersky log onto forum.

Capman · January 30, 2009

For some strange reason the computer won't connect to the internet on my network at home, yet it was connecting in work fine, so I will have to wait until tomorrow to put the above into action.

rridgely · January 30, 2009

Thats odd, must be some sort of network setting. If its a wired connection:

Look in internet options>connections> Lan settings> make sure auto detect is checked.

Capman · January 30, 2009

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7 REPORT

Friday, January 30, 2009

Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

Kaspersky Online Scanner 7 version: 7.0.25.0

Program database last update: Friday, January 30, 2009 07:31:38

Records in database: 1727714

--------------------------------------------------------------------------------

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:

C:\

D:\

E:\

Scan statistics:

Files scanned: 80384

Threat name: 1

Infected objects: 4

Suspicious objects: 0

Duration of the scan: 02:04:27

File name / Threat name / Threats count

C:\Documents and Settings\All Users\Application Data\Long slow road itch\Eq Warn.exe Infected: Trojan.Win32.Obfuscated.gen 1

C:\Documents and Settings\All Users\Application Data\Long slow road itch\Math Dupe.exe Infected: Trojan.Win32.Obfuscated.gen 1

C:\Documents and Settings\All Users\Application Data\Long slow road itch\bits plus.exe Infected: Trojan.Win32.Obfuscated.gen 1

C:\Documents and Settings\All Users\Application Data\Long slow road itch\meow owns.exe Infected: Trojan.Win32.Obfuscated.gen 1

The selected area was scanned.

(I've deleted the folder that contained the infected files using Killbox)

Capman · January 30, 2009

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:35:44, on 30/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Acer\eManager\anbmServ.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\system32\wuauclt.exe