puzzlefixer Posted July 30, 2011 Share Posted July 30, 2011 Am helping a friend who has an HP Pavilion circa 2006. First, Windows became corrupted, so he ran the recovery disks that he made when the computer was new. It installed the original programs (with all the garbage programs they put on computers back then). I then helped him download and run most of the Win XP updates (thru SP3) and reinstall MS Office 2003 and other programs he wanted. Everything seemed to go well until today when Microsoft Update notified him that more updates had been downloaded and were ready to install. Started the installation. Program was .Net Framework 3.5 w/ SP1; .NF 1.1 was already on the drive, and yesterday we installed .NF 2.0 in order to run FileHippo Update Checker. Attempted installation of 3.5 failed. Tried rebooting, tried uninstalling .NF 1.1, removed all temp files using %temp%, checked the Download folders (nothing in them), ran an "sfc /scannow" to see if any windows files were corrupted or missing (were not). Nothing allowed .NF 3.5 to install. Saw a Microsoft forum thread where the writer said that if the computer ever had Norton Security on it, it could be causing the problem. It had been on the computer. I thought I got rid of it yesterday, but opted to download their uninstaller and run it to find any remnants (which it did). .NF still would not install. Even worse, now when you go to shut the computer down, there's the message on it to shut it off and Windows will install a program. Click Turn Off. Get "Installing 1 of 1. . .", but it never installs. Have to shut it off using the power button. Now it does bizarre things, like if you do a Search, and click All Files and Folder, it crashes Explorer and regenerates the desktop. During the several attempts to install .NF, got this error message: ngen.exe - Application error. The instruction at 0x79034524 referenced memory at 0x00000000. The memory could not be read." Also at various times got "Microsoft Common Language Runtime native compiler has encountered a problem and needs to close" followed within a few seconds by "Setup.exe has encountered a problem and needs to close." What's wrong/what do I need to do to get this &*(^% thing working again short of recovering the OS again and starting all over? Link to comment Share on other sites More sharing options...
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