FastEddie57 Posted November 11, 2017 Share Posted November 11, 2017 Hi, I recently started having these websites open up. It says my computer is infected. I am currently running McAfee stinger and it already found a trojan named artemis. It says it has deleted it. It is still running the scan and I am still getting the popups with the message noted about. I downloaded malwarebytes and it says it is installed, but when i click on the icon it won't open the application. Any suggestions are appreciated. Thanks. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 15, 2017 Administrator Share Posted November 15, 2017 Try and boot safe mode without networking, then try to open Malwarebytes. I'd also recommend trying AdwCleaner. Link to comment Share on other sites More sharing options...
FastEddie57 Posted November 17, 2017 Author Share Posted November 17, 2017 I have downloaded AdwCleaner but the system doesn't let me install it. I am getting a ton of malware, adware popups. Almost every few seconds. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 17, 2017 Administrator Share Posted November 17, 2017 AdwCleaner shouldn't need to install, just run. Try safe mode without networking and see if you can get it and Malwarebytes to run. Link to comment Share on other sites More sharing options...
FastEddie57 Posted November 18, 2017 Author Share Posted November 18, 2017 I tried it in safe mode and it worked. I removed several rootkit and trojan kovter malwares. PC is working better. Thank you for your assistance. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 18, 2017 Administrator Share Posted November 18, 2017 Glad to help! Give the usual programs found in AMT/PC Cleanup a run in Normal Mode too. Link to comment Share on other sites More sharing options...
FastEddie57 Posted November 18, 2017 Author Share Posted November 18, 2017 Will do. Thanks Tarun. Link to comment Share on other sites More sharing options...
Administrator Tarun Posted January 11, 2018 Administrator Share Posted January 11, 2018 The issue this thread has been opened for has been resolved. If you need continued support, please start a new thread and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here: PC Cleanup It is recommended that you review our PC Security wiki page to help secure your computer and protect it. Link to comment Share on other sites More sharing options...
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