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I have been without my computer for a week and had a quick look at my e-mails on my daughter's computer. Seen I had a PM from the Lunarsoft site so clicked on it to read it, I answered, then closed the computer down.

My daughter rang me the next day to say she had gone into the site (she likes to read the problems etc she's not a member) and it had welcomed her as me.

This is a good reason for me to remember to log off any site I have to log into, I could have been using our local public library's free computer instead of my daughters. !!

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It may be possible, or could even be a bad server hop. Your ISP goes from several servers to reach a website.

Try doing this (it's totally safe to try):

Start > Run > cmd

tracert lunarsoft.net

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not done this before.

I do start-run-cmd, then a black square comes up with writing in, -documents and settings and my name. Do I type tracert www.Lunarsoft immediately after this or below it ?

Sorry if this is a bit of an obvious question Tarun.

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Tracing route to www.Lunarsoft.net []
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms
 2     1 ms     1 ms     1 ms
 3    10 ms    20 ms    11 ms
 4    17 ms    17 ms    55 ms
 5    17 ms    17 ms    17 ms
 6    44 ms    45 ms    45 ms
 7    47 ms    44 ms    44 ms
 8    46 ms    45 ms    44 ms
 9    43 ms    44 ms    44 ms
10   116 ms    45 ms    46 ms
11    61 ms    50 ms    46 ms
12   123 ms   102 ms   155 ms
13   107 ms   104 ms   105 ms
14   106 ms   104 ms   104 ms
15   104 ms   105 ms   106 ms

Trace complete.

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