Posted January 16, 200718 yr Isn't it bad enough that companies are out-sourcing their tech support to India. Now they are having the tech people use American sounding names. In the last 2 weeks, I've talked with the tech support for my ISP and Motorola, several times. I keep getting people named Steve, Sarah, Leon, Andrew, etc. They all have an India accent that is so thick I can barely understand them. Ain't no way some guy living in a hut in India is named Andrew, especially when it takes him 3 tries to pronounce his name correctly. If I called from Germany, would Leon answer as Gustav? If someone in India calls a tech support number in the US, will he get a guy with a south Georgia accent that says, " Hey there. How ya'll doing. My name is ACHMED . What can I do for ya?" AAAAAGGGGGHHHHHH I need a beer.
January 16, 200718 yr Administrator Often people simply say "Can I speak to the manager or someone who can speak comprehensible English?"
January 16, 200718 yr Ello my name is Rashid, err Steve, ow can i elp you? Lol, maybe they try to hide the fact that they're outsourcing.
January 18, 200718 yr Speech therapy for call centre staff: http://www.computeractive.co.uk/computerac...-speech-therapy So there might be hope yet.
January 18, 200718 yr Wait until they find out that can outsource the call centers to artificial intelligent voice-bots that are even cheaper to operate than Indians. "Hello my name is Clippy, what is your problem and how can I help you?" :happybday:
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