ElConquistador Posted November 11, 2008 Share Posted November 11, 2008 My Antivirus program detected a worm and then crashed. I attempted to reopen it, was unable to obtain updates from the server. I tried numerous Antivirus websites, all of which are blocked or redirect me to a different site. How can I get rid of this? Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 11, 2008 Administrator Share Posted November 11, 2008 Welcome to Lunarsoft, ElConquistador! Please download my Anti-Malware Toolkit and get the Professional package. Then follow the directions in the PC Cleanup guide. Quote Link to comment Share on other sites More sharing options...
ElConquistador Posted November 11, 2008 Author Share Posted November 11, 2008 Downloaded and was installing, but it quit because it could not create a connection with the server. Hopefully someone can tell me a way to manually change/remove the necessary files/registry. Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 11, 2008 Administrator Share Posted November 11, 2008 What quit on you and what was the error? Quote Link to comment Share on other sites More sharing options...
ElConquistador Posted November 11, 2008 Author Share Posted November 11, 2008 What quit on you and what was the error? Downloading .NET Framework 2.0 was the screen where the error appeared. Error message: Error sending request: A connection with the server could not be established. Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 11, 2008 Administrator Share Posted November 11, 2008 Okay, try this link to get your cleanup started. Quote Link to comment Share on other sites More sharing options...
Eldmannen Posted November 12, 2008 Share Posted November 12, 2008 Try to check your hosts file for suspicious entries. Quote Link to comment Share on other sites More sharing options...
ElConquistador Posted November 12, 2008 Author Share Posted November 12, 2008 Tarun: The software you provided took out some tracking cookies, but did not remove the infection. Eldmannen: The hosts file located in the directory C:\WINDOWS\system32\drivers\etc\ appears as follows: # Copyright © 1993-1999 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host 127.0.0.1 localhost Is there another potential hosts file in a different location that is redirecting/blocking me? Your help is appreciated. Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 12, 2008 Administrator Share Posted November 12, 2008 Here's a location hosting the .NET Framework 2.0 SP1. Still looking for 3.5 SP1 mirrored. Quote Link to comment Share on other sites More sharing options...
ElConquistador Posted November 14, 2008 Author Share Posted November 14, 2008 Here's a location hosting the .NET Framework 2.0 SP1. Still looking for 3.5 SP1 mirrored. Install continues to freeze towards the end of installation. Have tried it 3 times. Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 14, 2008 Administrator Share Posted November 14, 2008 Ok, I sent you a PM about it. Quote Link to comment Share on other sites More sharing options...
ElConquistador Posted November 14, 2008 Author Share Posted November 14, 2008 Tarun: "Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1008 Date: 11/14/2008 Time: 7:52:44 AM User: DF94V4D1\Chris Computer: DF94V4D1 Description: The installation of c:\b019823ae02adb4578\vs_setup.ms_ is not permitted due to an error in software restriction policy processing. The object cannot be trusted. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp." Quote Link to comment Share on other sites More sharing options...
Administrator Tarun Posted November 14, 2008 Administrator Share Posted November 14, 2008 See if you can run Dial-a-fix and remove any restrictive policies. Quote Link to comment Share on other sites More sharing options...
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