First log/need help

[jayr6666]

Hi all,have just finished trying to clean up my system using the advice on lunarsoft wiki cleanup page.My system has started to show 100% cpu usage when using bbc iplayer or youtube or any scanning apps.It's an old system(2001),medion 1.8ghz pg,768 sdram,geforce fx6600,40gig harddrive for opsys and 160gig for media etc.Pc was running fine until week ago,thought it was infected but the suggestions on the cleanup page found nothing and i benchmark tested memory,cpu and gpu,all to no avail.hope you guys can help.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 09:41:31, on 11/05/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKLM\..\RunOnce: [spybotDeletingA3504] command.com /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKLM\..\RunOnce: [spybotDeletingC2684] cmd.exe /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKCU\..\RunOnce: [spybotDeletingB2857] command.com /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKCU\..\RunOnce: [spybotDeletingD2878] cmd.exe /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1241804118359

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--

End of file - 6021 bytes

[Tarun]

Welcome to Lunarsoft jayr6666, your log is clean.

You may need to update your Flash components for your browsers based on the issues you have described.

[jayr6666]

Welcome to Lunarsoft jayr6666, your log is clean.

You may need to update your Flash components for your browsers based on the issues you have described.

Thanks for the reply,but it's flash components that are part of the problem(they use up valuble cpu on my limited system),ihave installed optional flash and also turned off java but iplayer and youtube still use 100%,it was fine a week ago so i cant understand what is wrong.I havent installed anything apart from new video drivers.Wait a minute,did reset bios,could that have something to do with it?

[Tarun]

If you have onboard graphics then resetting the BIOS could have changed the memory aperture settings.

[jayr6666]

i have geforce 66oo at present,which is only 4x,have googled and found this is more likely a firefox problem,any help on that?

[Tarun]

You could try a program such as Firetune from TotalIdeas.

[Capman]

jayr6666 this is not going to be any help, but my CPU is maxing out on YouTube lately, playing videos with VLC is causing it too.

I've been trying to figure out the cause, it is obviously a recent update of something that is doing it, so I am just going to see if it settles down.

[greenknight]

AVG8 is a resource hog, replacing it with something lighter like Avast might help. That doesn't account for the change in the last week, of course, but I'd still recommend it.

[jayr6666]

Thanks for all your replies but it appears I'm no closer to a solution.I did a clean install of xp pro this morning and new drivers;only what i needed to run iplayer and youtube but this is still happening.Could it be that the newer versions of flash and drivers etc are expecting too much of my meagre pc specs?Very strange though that all i've changed from last week was updated gpu drivers and flash update,surely just these two changes shouldn't cause my cpu to max out?Maybe it's time to get rid of my old trusty pc;be a shame though,i've been keeping it on it's feet for a long time.

capman,good luck with finding out the cause,it's got me beat.Mine didn't settle down!

Greenknight,I switched to avast pro last night on advice of others but problem still remains.

Tarun,i'll give your suggestion a go and let you know how it goes.Hate to let this thing beat me!

[James_A]

A useful diagnostic tool is Process Explorer by Sysinternals (now part of Microsoft, but still maintained by Mark Russinovich).

See http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx.

The download link is at the bottom of the page.

[jayr6666]

A useful diagnostic tool is Process Explorer by Sysinternals (now part of Microsoft, but still maintained by Mark Russinovich).

See http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx.

The download link is at the bottom of the page.

Thanks will give that a .try

[jayr6666]

Have tried the link and it seems that"hardware interrupts" and "deferred procedure calls" are taking up a lot of cpu %,anyone know what this is?

[greenknight]

Have tried the link and it seems that"hardware interrupts" and "deferred procedure calls" are taking up a lot of cpu %,anyone know what this is?

That often indicates a problem with drivers or hardware; since you just installed driver updates, they would be a suspect anyway.

I found on the Sysinternals Forum:

High interrupt rates on I/O are often associated with the transfer mode for an IDE device having reverted from DMA to PIO. Pre-SP2 versions of XP in particular were rather sensitive to errors and would flip to PIO mode. They needed to be reset to "DMA if available" in Device Manager, usually by uninstalling the IDE driver and letting Windows reinstall. Check out MS KB article 817472 here

Could that be it?

[James_A]

As both hardware interrupts and deferred procedure calls (DPCs) are associated with device drivers (being first-priority and second-priority sections, respectively) the first thing to suspect is the gpu driver update.

I suggest that you roll-back to the older gpu driver first, before checking other things.

[jayr6666]

Well,it turned out to be an overheating problem with the cpu!I had cleaned out the fans and heatsink about a month ago and intended on re-applying thermal compound but didn't have any to hand,so i used a thermal adhesive pad which i had lying around.Turned out tobe a bad move as it wasn't suitable for cpu's or gpu's(What would a thermal adhesive pad be suitable for then?!).Re-applied compound and the 100% cpu problem is gone.Thing is that my cpu and mobo are so old that they don't support temp monitoring of the cpu so there was no way i could've known.

So,thanks for all your help,guys,this site is a valuble resource indeed.Will teach me not to be "cheap" in the future!