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Posted

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 16:12:38, on 01/10/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\cryptainersrv.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\clean\uphclean.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\rundll32.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\WINDOWS\system32\LXSUPMON.EXE

C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

C:\Program Files\btbb_wcm\McciTrayApp.exe

C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Windows Registry Repair Pro\RegistryRepairPro.exe

C:\Program Files\Hewlett-Packard\hp deskjet 450 printer\ToolBox\mpm.exe

C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\clean\Spybot - Search & Destroy\SpybotSD.exe

C:\Program Files\clean\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bt.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by BT Yahoo!

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: BT Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\YTSingleInstance.dll

O3 - Toolbar: BT Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\RunOnce: [spybotDeletingA8924] command.com /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKLM\..\RunOnce: [spybotDeletingC9776] cmd.exe /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\Windows Registry Repair Pro\RegistryRepairPro.exe 4

O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all

O4 - HKCU\..\RunOnce: [spybotDeletingB7304] command.com /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKCU\..\RunOnce: [spybotDeletingD792] cmd.exe /c del "C:\WINDOWS\SchedLgU.Txt"

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1007\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Barbara')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Barbara')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Barbara')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1007\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Barbara')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1007\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all (User 'Barbara')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1008\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Becka')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-1009\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Toby')

O4 - HKUS\S-1-5-21-1256920339-3318740302-4196071449-500\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Administrator')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe

O4 - Global Startup: myPrintMileage.lnk = C:\Program Files\Hewlett-Packard\hp deskjet 450 printer\ToolBox\mpm.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: ConferenceRoom Java Client - http://chat.ar15.com:8000/java/cr.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll

O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab

O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab

O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1234017532703

O16 - DPF: {B947BD34-91CC-4590-9BA0-6F0F0D2028E8} (EmailClientUtil Class) - http://www.productsandservices.bt.com/consumer/consumerProducts/js/BTSetupTools.cab

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\clean\SASWINLO.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Google Update Service (gupdate1c9f5d52bf1a4c) (gupdate1c9f5d52bf1a4c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Cryptainer service (ssoftservice) - Cypherix Software (India) Pvt. Ltd. - C:\WINDOWS\SYSTEM32\cryptainersrv.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 14766 bytes

Posted

I wouldn't trust McAfee.

Well, I'm not a fan of McAfee either, but when you are a BT broadband customer, that's what you get.

@Marvin:

You appear to have TWO Antivirus programs running: Windows Defender and McAfee.

Is your computer VERY slow to start up?

Apart from the BT "helper" programs, there's other stuff there that will slow your computer down, but I'll wait for Tarun to look at your log, first.

@Tarun:

4oD is Channel 4's 4 on Demand Internet TV service.

.

  • Administrator
Posted

I'd uninstall any/all toolbars. If you're not using McAfee, I'm uninstall it, run the McAfee uninstaller found in the Anti-Malware Toolkit, and if you need free protection look into Microsoft Security Essentials or Avast.

Posted

@Marvin:

You appear to have TWO Antivirus programs running: Windows Defender and McAfee.

No, Windows Defender is just an antispyware - it's can be run along with an antivirus with no problems.

However, MS Defender has been superseded by Microsoft Security Essentials, which does include antivirus along with Defender's antispyware engine - so if you install MSE, there's no point in keeping Defender.

Posted

However, MS Defender has been superseded by Microsoft Security Essentials, ...

Which still uses the MsMpEng.exe engine, hence my confusion. Thanks for the correction.

I've seen the same combination of files, as listed in this HJT log, bring a laptop almost to a standstill. BT (one of UK's biggest ISPs) link up with both Yahoo and McAfee and the combination overloads any older computers. An old Fujitsu laptop (Celeron CPU) took over a hour to start up before I fixed it. One of the main culprits was one of the BT "helpers" (IIRC it was BTHelpNotifier.exe).

There's rather a lot starting up on this computer: Java, Adobe Reader, ARM, McAfee, Windows Defender, Bt/Yahoo helper, Yahoo updater, iTunes, QuickTime, 4oD, Dell's support app, something from Installshield (don't know what that is), Google updater, and more.

.

Posted

I didn't mean to imply an endorsement of Defender - I dumped it years ago, didn't think it was very effective. Just saying it won't conflict with antivirus.

Tarun's quite right, at least get rid of the toolbars - they're a needless drag on your system. And McAfee is a big resource hog, yet not a really good AV - scans are slow, with many false positives, and it's not good at detecting new viruses. It does do well at detecting known viruses, but so do plenty of others. You could do better with a much lighter program.

Which still uses the MsMpEng.exe engine, hence my confusion. Thanks for the correction.

I figured that was what misled you; you're welcome.

There's rather a lot starting up on this computer...

You've certainly got the British talent for understatement :P - there's a huge load of junk running at startup, it must be horribly slow.

Posted

:P

One of the toolbars is Ask:

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

I think Fred's T-Tools AntiSeptic (by Thomas Hoen and Fred de Vries) will remove that, along with a few others. See the website HERE for details and download.

.

Posted

Thanks, everyone. I'll have a think about what to do.

I don't have any 'toolbars' running but you can see them???

Posted

I don't have any 'toolbars' running but you can see them???

Your HijackThis log shows the Yahoo toolbar and McAfee Siteadvisor toolbar, as well as the Ask toolbar - browser toolbars, you'd see them in Internet Explorer. You don't?

Some of these toolbars can be hard to get rid of completely. Use the link James_A provided to T-Tools Antiseptic, that will remove the Ask and Yahoo toolbars (or their remains).

To get rid of the McAfee Siteadvisor toolbar, I think you have to uninstall McAfee Siteadvisor. If you think you need it, you can get similar functionality with much lower overhead by replacing it with the Web of Trust browser add-on. That has no toolbar, and you can easily disable its pop-up alerts if you find them annoying (that's what I do).

  • Administrator
Posted

The issue this thread has been opened for has been resolved.

If you need continued support, please start a new thread and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here: PC Cleanup

It is recommended that you review our PC Security wiki page to help secure your computer and protect it.

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