JMac Posted February 15, 2006 Posted February 15, 2006 When i run the install program and i accept the terms and conditions i get sumhing about product key invaild please contact microsoft i have had my comp for 1 year no problems since now. Windows XP came preinstalled on it. it says on ms page contact reseller but i bought it from a person my dad knew and he told him it was (BRAND NEW). i guess not though can any of you help me out Also had a problem trying to install Windows Connect. Also Can you install Windows Home over XP Pro as it came with Pro but the identify sticker on the side of come says HOME and its a different product no.??? Quote
Administrator Tarun Posted February 15, 2006 Administrator Posted February 15, 2006 Contact Microsoft and explain the situation. Quote
JMac Posted February 15, 2006 Author Posted February 15, 2006 phoned them awhile ago i explained to ms and they told me buy computers from offical dealers such as pc world etc and they also said you can ethier buy xp again or buy a whole new comuter as if he sold you it the way you explained there might be some other (hidden within comp) problems. that is what i remember about the call. if i had to buy a new comp i might get one of these e-computers Quote
Administrator Tarun Posted February 15, 2006 Administrator Posted February 15, 2006 So they basically said you have a pirated version of Windows? Quote
JMac Posted February 15, 2006 Author Posted February 15, 2006 if i had to buy a new comp i might get one of these e-computers ill sell this 1 to a dumb mate Any suggetions or additons as they also make custom systems.... Quote
Monkey Proof Posted February 15, 2006 Posted February 15, 2006 where did you buy the computer in the first place? did you buy it from a actual retail store from a 'third party' such as a friend? if you bought the computer from a retail store and report that to Microsoft they will most likely give you a free copy of Windows. Quote
JMac Posted February 15, 2006 Author Posted February 15, 2006 I Explained to ms and the answer the guy gave me is above well its along those lines. It was a person who gets computers fixs them up then sells them on. well thats the best i can explain to you. As for the person he was a friend of my dad. but my dad said hes moved countries now. Quote
Ultimate Predator Posted February 15, 2006 Posted February 15, 2006 Why don't you just buy Windows again and re-install it? Quote
hazelnut Posted February 15, 2006 Posted February 15, 2006 Do I need to uninstall Antispy first, or do I wait as Microsoft says and wait until I am contacted about the defender update? Quote
Administrator Tarun Posted February 15, 2006 Administrator Posted February 15, 2006 Do I need to uninstall Antispy first, or do I wait as Microsoft says and wait until I am contacted about the defender update? It gets uninstalled regardless. Windows Defender will remove MSAS, so it really doesn't matter. Quote
JMac Posted February 15, 2006 Author Posted February 15, 2006 Why don't you just buy Windows again and re-install it? <{POST_SNAPBACK}> Can i do that as i have XP PRO ATM! MICROSOFT WINXPHOME WINDOWS XP HOME EDITION WITH SP2 Quote
Administrator Tarun Posted February 15, 2006 Administrator Posted February 15, 2006 OEM is good, and the price is low too. Quote
JMac Posted February 15, 2006 Author Posted February 15, 2006 OEM? THE ones above are the full versions, not upgrade ones also the price was taking from pcworld.co.uk Quote
JMac Posted February 16, 2006 Author Posted February 16, 2006 OEM? THE ones above are the full versions, not upgrade ones also the price was taking from pcworld.co.uk <{POST_SNAPBACK}> In otherwords if i buy XP HOME cud i do a clean install over my botchd xp pro? Quote
Administrator Tarun Posted February 16, 2006 Administrator Posted February 16, 2006 Check out these links. http://www.newegg.com/Product/Product.asp?...N82E16837102062 http://www.newegg.com/Product/Product.asp?...N82E16837102059 OEM is Original Equipment Manufacturer. What is Microsoft OEM software (vs. Retail box)? Microsoft OEM software is a full version (non-upgrade) which includes the CD-ROM, the Certificate of Authenticity (COA), and the product key codes. These elements are all you will need to load and run the software. The software runs exactly the same way as the full retail version. The differences between OEM and Retail are: 1.) You will have to contact us, not Microsoft for technical support on OEM products 2.) With OEM, you will receive an installation manual only, instead of a full user's manual 3.) OEM does not come in a box. OEM cannot be used to upgrade from a previous version of software. However, you will be able to upgrade OEM to a future release. Quote
JMac Posted February 16, 2006 Author Posted February 16, 2006 Looks good, but im not allowed to buy from tha net anymore as ive had problems when doining it as i got more money taken out of bank than was meant to be taken out. are my suggestions not good? Quote
Capman Posted February 16, 2006 Posted February 16, 2006 That has helped me understand OEM a little bit more. Also, JMac I never knew you were a UKer. Quote
JMac Posted February 16, 2006 Author Posted February 16, 2006 That has helped me understand OEM a little bit more. Also, JMac I never knew you were a UKer. <{POST_SNAPBACK}> yea i live in perth,scotland there notalot o good comp shops around me :( thats why im here :) Quote
Capman Posted February 16, 2006 Posted February 16, 2006 ****, I know what you mean, Scotland is a lovely part of the UK, but I know it can be a bit rural and lacking in some of the main high street stores. Not sure if I have ever been to Perth yet though, I probably did when I was a kid. Have dated a Scottish lass though, but that is a different story altogether and not helping with your problem. Quote
Administrator Tarun Posted February 16, 2006 Administrator Posted February 16, 2006 You could try ordering from a local tech shop, if there are any. What was previously on the machine? Personally, I would want to get the Full version because you can do a clean install of the OS. But it all depends really on what was on the pc before. (Due to the age of the machine). Quote
JMac Posted February 16, 2006 Author Posted February 16, 2006 XP PRO. He had 1 code he cud use for a certian amount of computers.. im so p***ed i just want to track him down and have a kind talk ,im just so annoyed as ever since ms added this to alot of there install programs im getting this and like a year ago ms never had it like this. as far as i know my comps only a 2years old unless thats a lie :( Quote
Capman Posted February 16, 2006 Posted February 16, 2006 The specifications of your computer would give a lot away as to it's age. What info do you have on the following: Processor (this will be the biggest clue probably) Hard Drive (size) Memory (size) Graphics Card Sound Card Also, if you are certain you don't want to order a copy of XP over the net and don't have a pc shop nearby then you can order from pcworld over the phone. Quote
JMac Posted February 16, 2006 Author Posted February 16, 2006 Processor : Intel Celeron 2.70 Hard Drive : 200GB SEAGATE (UPGRADE) IT WAS A MAXTOR 80GB Memory : 768mb (ADDED 512MB) IT WAS 256MB Graphics Card : nividia GEFROCE 6600 (UPGRADE) IT WAS INTEGRATED (SiS) Sound Card : SB AUDIGY 2 ZS(UPGRADE) IT WAS INTEGRATED (SiS) but if i buy one from pc world it will be retail not OEM ? DOES THIS MATTER? Quote
Capman Posted February 16, 2006 Posted February 16, 2006 That processor was released around October 2003 which would indicate a computer that is a couple of years old. I need to check pcworld.co.uk for different versions of XP, but retail should be good. Quote
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